Electronic discovery (e-discovery) is the electronic aspect of identifying, retrieving, and producing electronically stored information (ESI) in response to a request to a lawsuit or a legal investigation. Many companies and legal service providers utilize prescriptive data management tools from excel spreadsheets to emails to record and collect information. meaning that there is little cooperation between different groups involved in a case. This can lead to problems in court, as many cases are lost due to missing chain of custody. Very often too, huge volumes of data are required in such cases and improper storage and retrieval can lead to processing large amounts of data that are not required. In the age of GDPR, optimising this process has become even more pertinent as even SMEs, who often do not have the means or expertise to carry out such cases with due diligence, can receive requests on personal data.
At Brite, we have developed eDCaseMAN, an intelligent evidence management software solution that solves the administrative e-discovery process challenges. Using eDCaseMAN guarantees an audit trail so the chain of custody is maintained throughout the process from initial legal request to completed collection of data. The ability to track and trace every document throughout the evidence chain provides compliance and accountability. Dashboards keep all involved stakeholders informed with real-time data enabling informed decisions at any time.
The objectives of the feasibility study were to engage interested parties and end users and perform beta tests to gather feedback on user requirements from different customer segments. Results from this were used to develop a feasible product development plan, scout development partners and stakeholders, and engage a wider group of end users for pilot trials of the full commercial product.
