The main results achieved by the project so far can be summarized in the following points:
Definition of the Ageing@Work system requirements, use cases and architecture
The outcome of this process led to the definition of the prioritized list of the Ageing@Work system requirements and use cases, which serve as the core guide to the project’s user-centred design RnD efforts. On this basis, the Ageing@Work system architecture was defined and further elaborated in the course of the project, analysing in detail the system’s functional requirements and breaking accordingly the overall, conceptual system architecture into well-defined, specific, subordinate functional modules and components.
Worker and workplace models
An extensive analysis on factors related to work ability, quality of life, productivity of ageing employees was performed, through literature review, along with questionnaires, surveys, focus groups and personal interviews with employees in the two pilot sites (ANEFA, SIEMENS). On this basis, metrics and tools to measure factors related to work ability, quality of life and productivity in ageing employees were formulated, as well as the A@W Virtual Worker Model, which includes simulation-based predictive elements. Alongside, the project efforts towards the envisioned virtual workplace models allow to simulate different workplaces and actions, add semantics, and create individual scenarios in remote or domestic workplaces, offering also VR support.
Unobtrusive activity and behaviour sensing framework
Following a comprehensive analysis of worker activity and behaviour aspects of interest for monitoring from the A@W system, the A@W middleware for data collection from diverse sources (wearables, IoT, third party apps) was developed, along with the project methods for the unobtrusive detection of activities of interest from these sources. Moreover, a detailed analysis of data privacy and security issues was performed, leading to the development of the corresponding module of the A@W system.
Ambient Virtual Coach
The empathic avatar of the A@W virtual coach has been developed; it has been used within a series of experiments that aimed to analyse avatar design, emotion and personality aspects. Alongside, the worker dashboard, aiming to provide the worker with increased self-awareness on workability, health and well-being aspects has been developed. The cognitive functions of the virtual coach, as well as the Motivation & Reward system have also been researched and developed, leading to the implementation of the persuasive behaviour of the coach, based on the completion of recommended activities, location context and user’s personality.
Age-friendly productivity enhancement tools
Emphasis was given on project tools that can support ageing workers into remote collaboration, while working from home; an aspect that gained ever-increasing significance during the Covid-19 pandemic. The A@W AR-based remote collaboration tool was researched and developed. Alongside, the A@W knowledge exchange platform has been developed, as well as the A@W VR-based lifelong training support tool and the A@W AR-based tool to increase the ageing worker’s context awareness.
Research and development of the Ageing@Work age-friendly workforce management DSS
The data aggregation tool that serves as the manager platform of the A@W system has been developed. The tool allows the manager to overview aspects related to the factory process modelling and management, with emphasis on issues related to the ageing workers and enables bi-directional communication at the core of the scheduling, while including an optimization-based schedule recommender system, to support the manager’s efforts.
