The Key account management (KAM) services for the SME beneficiaries of the SME Instrument, Fast Track to Innovation (FTI) and FET-Open under H2020 was in 2019 delivered to all Norwegian SME beneficiaries of the three schemes. In 2019 70 Norwegian SME beneficiaries received KAM services in Norway. 33 of these cases were completed and closed during the year. 27 were started in 2018 (but not closed) and 7 was started and closed during the project year. 34 cases were started in 2018 and 2019 but not finalized during the project period.