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Towards user journeys for the delivery of cross-border services ensuring data sovereignty

Project description

A framework to accelerate the digital revolution in Europe

In recent years, the EU has initiated the Single Digital Gateway Regulation (SDGR) as an important step towards the implementation of the digital revolution in Europe. The SDGR brings various services under the same roof to set rules and guidelines on how to implement uniform public services in the Member States. The EU-funded ACROSS project proposes a novel framework aiming to leverage the advanced capabilities of cloud services, privacy preservation, semantic interoperability and mobile technologies to build the next-generation public services ecosystem while maintaining the highest privacy level.

Objective

In recent years, the concept oIn recent years, the concept of cross-border services and data exchange has been an essential part of development in the EU where the services are provided using ICT in an interoperable environment. Since the data exchange is a long way journey, the EC has initiated the Single Digital Gateway Regulation (SDGR) as an important step to implement the digital revolution in Europe. SDGR brings various services under the same roof to set rules and guidelines on how to implement uniform public services in the member states. However, issues related to the digitisation of services, easy access to information and procedures and new challenges still need to be addressed in order to enable innovation and growth of EU single market. The operation of the SDG is a meaningful step forward in helping cross-border clients to solve many procedures and receive the necessary assistance; however, it should be facilitated by providing the user a guidance in an interactive, easy-to-follow and user-friendly way. Towards these challenges, ACROSS proposes a novel framework aiming to substantially comlement SDG and Your Europe portal by leveraging the advanced capabilities of Cloud, privacy-preserving, semantic interoperability, and mobile technologies, to build the next generation Public-Services ecosystem while maintaining the highest privacy level. ACROSS aims to enable user-centric design and implementation of interoperable cross-border public digital services compliant with the current European regulations where the private sector can also interconnect their services while ensuring the data sovereignty of the citizens.
ACROSS will be developed and tested in three countries at different points in their digital transformation journeys – Greece, Germany, Latvia – will address and analyse the technological, organisational, administrative, semantic and legal aspects, providing evidence for delivering more efficient cross-border mobility services to the citizens.

Call for proposal

H2020-SC6-GOVERNANCE-2018-2019-2020

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Sub call

H2020-SC6-GOVERNANCE-2020

Coordinator

ATHENS TECHNOLOGY CENTER ANONYMI VIOMICHANIKI EMPORIKI KAI TECHNIKI ETAIREIA EFARMOGON YPSILIS TECHNOLOGIAS
Net EU contribution
€ 536 562,50
Address
RIZAREIOU 10
15233 Athina
Greece

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SME

The organization defined itself as SME (small and medium-sized enterprise) at the time the Grant Agreement was signed.

Yes
Region
Αττική Aττική Βόρειος Τομέας Αθηνών
Activity type
Private for-profit entities (excluding Higher or Secondary Education Establishments)
Links
Total cost
€ 536 562,50

Participants (10)