Towards user journeys for the delivery of cross-border services ensuring data sovereignty

Report for cross-border service gap analysis - Initial

This report will include an analysis of the requirements needed to deploy interoperable, cross-border and user-centric public services, based on desktop research.

ACROSS Governance framework including service design approach - Final

This deliverable will include a thorough description of the results of co-design and co-creation sessions to define the ACROSS Governance framework. Such a governance framework will explain how a national public service delivery governance framework will relate to an international dimension. This deliverable is an update from the one released in M12.

Communication, Networking Plan and Dissemination Strategy

This deliverable has a threefold goal. Firstly, it will define the way in which the different communities (scientific, commercial, general public) will be targeted, as well as the social media will be used. Secondly, it will detail the specific plan for networking activities with external entities, including the specific working group this project will participate. Finally, it will describe the project dissemination strategy to be adopted throughout the project lifetime. The release of the respective report is considered one of the key milestones of the project.

Dissemination, communication and networking report - Y2

This deliverable will explain the dissemination and communication activities followed during the Y2, the results from these activities and will update project’s dissemination and communication plan respectively. This report will also contain the relevant activities executed to foster a close collaboration with projects related to ACROSS, as well as future networking plans.

System Architecture & Implementation Plan - Final

This is the report is the final version detailing the design of the system architecture including the user interfaces and technical specifications. It also provides a detailed implementation plan on how to integrate/link all the components. This task is intimately related to Task 3.1 and all tasks of WP4.

Design of the ACROSS Data Governance framework for data sovereignty - Final

This document will contain 1) the requirements, functional specification, the technical architecture, the design of the modules composing the framework and a description of the APIs needed to interact with the framework; 2) the design of a generic data governance mechanism, such as a data governance data model for handling data access rights (e.g. ODRL) and 3) mock-ups of the user interface and 4) the relevant baseline technologies that will be used for the implementation of the data governance framework. This is an update from M9.

User Journey Methodology definition - Initial

This deliverable will include the first version of the ACROSS User Journey Methodology that will be further applied in the co-creation sessions. This document will present a generic approach to the User Journey Methodology that will be personalized for the cross-border mobility life event.

ACROSS Governance framework including service design approach - Initial

This deliverable will include a thorough description of the results of co-design and co-creation sessions to define the ACROSS Governance framework. Such a governance framework will explain how a national public service delivery governance framework will relate to an international dimension. This deliverable will be released M12 and reviewed and updated in M35.

Toolbox for public administration managers, and policymakers - Final

This deliverable will entail principles and guidelines for public administration in the delivery of seamless cross-border services in a practical manner. The toolbox will support and guide PA managers and policymakers in public service delivery by following user journey methodology based on a life event approach. This is the final version.

Legal and regulatory considerations

This deliverable will report on the legal and regulatory considerations that have been identified and how they have been taking into account. It will contain guidance, regulatory compliance documents and relevant compliance templates.

Use case scenarios and roadmap

This document will detail descriptions of all three use cases, including their execution scenarios, involved stakeholders, planned activities on engaging private sector and end-users of the ACROSS platform in the c-design of the services, as well as s detailed roadmap for use case execution.

Design of the ACROSS Data Governance framework for data sovereignty - Initial

This document will contain 1) the requirements, functional specification, the technical architecture, the design of the modules composing the framework and a description of the APIs needed to interact with the framework; 2) the design of a generic data governance mechanism, such as a data governance data model for handling data access rights (e.g. ODRL) and 3) mock-ups of the user interface and 4) the relevant baseline technologies that will be used for the implementation of the data governance framework.

User Journey Methodology definition - Final

This deliverable will include the final version of the ACROSS User Journey Methodology that has been applied in the co-creation sessions. In this final version of the document the User Journey Methodology will be updated considering the experiences, lessons learned and feedback from its application into the specific ACROSS pilots.

Toolbox for public administration managers, and policymakers - Initial

This deliverable will entail principles and guidelines for public administration in the delivery of seamless cross-border services in a practical manner. The toolbox will support and guide PA managers and policymakers in public service delivery by following user journey methodology based on a life event approach. This is an initial version

System Architecture & Implementation Plan - Initial

This is the initial report detailing the design of the system architecture including the user interfaces and technical specifications. It also provides a detailed implementation plan on how to integrate/link all the components. This task is intimately related to Task 3.1 and all tasks of WP4.

Dissemination, communication and networking report - Y3

This deliverable will explain the dissemination and communication activities followed during the Y3, the results from these activities and will update project’s dissemination and communication plan respectively. This report will also contain the relevant activities executed to foster a close collaboration with projects related to ACROSS, as well as future plans.

Legal report

This deliverable will detail the legal work done in ACROSS explaining how legal requirements have been integrated into the results, as well as providing guidelines on how to implement and use results in a legally compliant manner.

Legal requirements

This deliverable will detail the legal requirements gathered directly from applicable legislation, which the consortium must take into account during the development of ACROSS results.

Dissemination, communication and networking report - Y1

This deliverable will explain the dissemination and communication activities followed during the Y1, the results from these activities and will update project’s dissemination and communication plan respectively. This report will also contain the relevant activities executed to foster a close collaboration with projects related to ACROSS, as well as future networking plans.

Report for cross-border service gap analysis - Final

This version presents the analysis that will be applied to the specific needs of the ACROSS pilots.

Implementation of the ACROSS Data Governance framework for data sovereignty - Intermediate

This is the intermediate version of a set of deliverables that will present the iterative implementation of the data governance framework, including the legal requirements taken into consideration to comply with the appropriate legislation. The implementation will be accompanied by a Technical Specifications report

ACROSS Platform Prototype and applications - Final

This final version of a set of deliverables will detail the ACROSS platform and web and mobile applications. The first deliverable will be the first official prototype (Closed Beta Release) of the platform including also the applications (built via sprint iterations), while the second one, will present the final official prototype of the platform including also the applications. These deliverables are intimately related to the results coming from WP3 and WP4.

Implementation of the ACROSS Data Governance framework for data sovereignty - Final

This is the final version of a set of deliverables that will present the iterative implementation of the data governance framework, including the legal requirements taken into consideration to comply with the appropriate legislation. The implementation will be accompanied by a Technical Specifications report

User support tools - Intermediate

This deliverable will provide the design of the user support tools and their relative implementation. Three versions of the User Support Tools will be released following and iterative incremental approach, incorporating the feedback form the Use Cases in the different versions. This is the intermediate version.

User support tools - Final

This deliverable will provide the design of the user support tools and their relative implementation. Three versions of the User Support Tools will be released following and iterative incremental approach, incorporating the feedback form the Use Cases in the different versions. This is the final version.

Components adaptation for SDG, OOP, eIDAS for National public services - Intermediate

This deliverable will provide the technological components to integrate ACROSS Platform with eIDAS nodes of EU member states in which pilots are located. Three different versions of the components will be released at M12, M24, M30, where the feedback from the use cases will be incorporated. This is the intermediate version.

Micro Proxies and services catalogue - Initial

This deliverable will provide the specification and design of both Micro Proxies and the catalogue of services connected to ACROSS Platform through the Micro proxies; furthermore, this task will provide the reference implementation of the Micro Proxies and the implementation of the catalogue of the services as a web-based application. Three versions of the Micro Proxies and services catalogue will be released. This is the first version.

Micro Proxies and services catalogue - Intermediate

This deliverable will provide the specification and design of both Micro Proxies and the catalogue of services connected to ACROSS Platform through the Micro proxies; furthermore, this task will provide the reference implementation of the Micro Proxies and the implementation of the catalogue of the services as a web-based application. Three versions of the Micro Proxies and services catalogue will be released. This is the intermediate version.

Micro Proxies and services catalogue - Final

This deliverable will provide the specification and design of both Micro Proxies and the catalogue of services connected to ACROSS Platform through the Micro proxies; furthermore, this task will provide the reference implementation of the Micro Proxies and the implementation of the catalogue of the services as a web-based application. Three versions of the Micro Proxies and services catalogue will be released. This is the final version.

Components adaptation for SDG, OOP, eIDAS for National public services - Initial

This deliverable will provide the technological components to integrate ACROSS Platform with eIDAS nodes of EU member states in which pilots are located. Three different versions of the components will be released at M12, M24, M30, where the feedback from the use cases will be incorporated. This is the first version.

Components adaptation for SDG, OOP, eIDAS for National public services - Final

This deliverable will provide the technological components to integrate ACROSS Platform with eIDAS nodes of EU member states in which pilots are located. Three different versions of the components will be released at M12, M24, M30, where the feedback from the use cases will be incorporated. This is the final version.

ACROSS Platform Prototype and applications - Intermediate

This intermediate version of a set of deliverables will detail the ACROSS platform and web and mobile applications. The first deliverable will be the first official prototype (Closed Beta Release) of the platform including also the applications (built via sprint iterations), while the second one, will present the final official prototype of the platform including also the applications. These deliverables are intimately related to the results coming from WP3 and WP4.

User support tools - Initial

This deliverable will provide the design of the user support tools and their relative implementation. Three versions of the User Support Tools will be released following and iterative incremental approach, incorporating the feedback form the Use Cases in the different versions. This is the first version.

Implementation of the ACROSS Data Governance framework for data sovereignty - Initial

This is the first version of a set of deliverables that will present the iterative implementation of the data governance framework, including the legal requirements taken into consideration to comply with the appropriate legislation. The implementation will be accompanied by a Technical Specifications report.

ACROSS Platform Prototype and applications - Initial

This first version of a set of deliverables will detail the ACROSS platform and web and mobile applications. The first deliverable will be the first official prototype (Closed Beta Release) of the platform including also the applications (built via sprint iterations), while the second one, will present the final official prototype of the platform including also the applications. These deliverables are intimately related to the results coming from WP3 and WP4.

ACROSS brochure and public website

The initial version of the brochure and project website will include at least project objectives and contact details. ACROSS website will be set-up and continuously enhanced by all partners to include public downloadable results and links to related news and initiatives.

Data management plan

Plan detailing what data the project will generate, whether and how it will be exploited or made accessible for verification and re-use, and how it will be curated and preserved. This report will be the output of T1.1. The DMP plan will be submitted at M6 and regularly updated (previous versions will be rejected to allow the upload of the new ones); additionally the Technical Report could include the update versions of the DMP e.g. in Section 3 of the periodic report.

Livrables

Publications

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