Inclusive Governance Models and ICT Tools for Integrated Public Service Co-Creation and Provision

Project Information

inGOV

Grant agreement ID: 962563

DOI 10.3030/962563

Project closed

EC signature date 28 October 2020

Start date 1 January 2021

End date 31 March 2024

Funded under

• SOCIETAL CHALLENGES - Europe In A Changing World - Inclusive, Innovative And Reflective Societies

Total cost € 3 287 000,00

EU contribution € 3 287 000,00

Coordinated by

UNI SYSTEMS SYSTIMATA PLIROFORIKIS MONOPROSOPI ANONYMI EMPORIKI ETAIRIA
Greece

Deliverables

Documents, reports (3)

IPS Enhanced models and needs elicitation

The IPS state of play is reported and the user needs and constraints are documented using UML and BPMN

IPS holistic framework

Draft IPS governance models and roadmap are proposed to assist stakeholders in IPS cocreation and delivery

Report on dissemination activities - Version a

This deliverable will report the dissemination activities that were carried out in each year of the project Moreover it will explore the possibility of a Policy Roundtable andor webinar via clustering with other projects

Other (1)

ICT architecture and tools - first release

This is the first software prototype of the inGov ICT tools along with its documentation

Publications

Peer reviewed articles (6)

Understanding the Use of Emerging Technologies in the Public Sector: A Review of Horizon 2020 Projects

Author(s): Evangelos Kalampokis; Nikos Karacapilidis; Dimitris Tsakalidis; Konstantinos Tarabanis
Published in: Crossref, Issue 4, 2023, ISSN 2078-2489
Publisher: Multidisciplinary Digital Publishing Institute (MDPI)
DOI: 10.1145/3580603

A Study on the Enablers and Challenges of Co-Creation for the Digital Common Household Unit Integrated Public Service in Malta

Author(s): Judie Attard; Keith Cortis
Published in: Administrative Sciences; Volume 13; Issue 2; Pages: 29, Issue 18, 2023, ISSN 2078-2489
Publisher: Multidisciplinary Digital Publishing Institute (MDPI)
DOI: 10.3390/admsci13020029

Enhancing Core Public Service Vocabulary to Enable Public Service Personalization

Author(s): Alexandros Gerontas; Dimitris Zeginis; Rafail Promikyridis; Marin Androš; Efthimios Tambouris; Vibor Cipan; Konstantinos Tarabanis
Published in: Information; Volume 13; Issue 5; Pages: 225, Issue 2, 2022, ISSN 2078-2489
Publisher: Multidisciplinary Digital Publishing Institute (MDPI)
DOI: 10.3390/info13050225

A Scoping Review of Empirical Evidence on (Digital) Public Services Co-Creation

Author(s): A. Paula Rodriguez Müller; Cesar Casiano Flores; Valerie Albrecht; Trui Steen; Joep Crompvoets
Published in: Administrative Sciences, Issue 1, 2021, ISSN 2076-3387
Publisher: mdpi
DOI: 10.3390/admsci11040130

The Impact of Sustainability on Co-Creation of Digital Public Services

Author(s): Noella Edelmann; Shefali Virkar
Published in: Volume 13, Issue 7, 2023, ISSN 2078-2489
Publisher: Multidisciplinary Digital Publishing Institute (MDPI)
DOI: 10.3390/admsci13020043

What motivates users to report service‐related issues? A study on coproduction in a smart public service

Author(s): A. Paula Rodriguez Müller; Amandine Lerusse; Trui Steen; Steven Van De Walle
Published in: Crossref, Issue 7, 2023, ISSN 1613-6810
Publisher: Wiley - V C H Verlag GmbbH & Co.
DOI: 10.1111/padm.12946

Book chapters (1)

Applying Explainable Artificial Intelligence Techniques on Linked Open Government Data

Author(s): E. Kalampokis, A. Karamanou, K. Tarabanis
Published in: Electronic Government, 2021
Publisher: Springer International Publishing
DOI: 10.1007/978-3-030-84789-0_18

Conference proceedings (6)

Towards the Inclusion of Co-creation in the European Interoperability Framework

Author(s): Casiano Flores, Cesar & Rodriguez Müller, A. Paula & Albrecht, Valerie & Steen, Trui & Crompvoets, Joep & Tambouris, Efthimios.
Published in: ICEGOV 2021: 14th International Conference on Theory and Practice of Electronic Governance, 2021, Page(s) 538–540
Publisher: Association for Computing Machinery
DOI: 10.1145/3494193.3494320

Towards personalised public service co-creation using core vocabularies

Author(s): A. Gerontas, D. Zeginis, E. Tambouris, K. Tarabanis
Published in: 2021 6th South-East Europe Design Automation, Computer Engineering, Computer Networks and Social Media Conference (SEEDA-CECNSM), 2021
Publisher: IEEE
DOI: 10.1109/seeda-cecnsm53056.2021.9565886

Adoption of Automation Technologies in Public Organizations: The Perception of HealthcareProfessionals in Greece

Author(s): . Daikou, I. Tamouridou, E. Kalampokis, K. Tarabanis
Published in: EGOV-CeDEM-ePart 2021 (Proc.), 2021
Publisher: EGOV-CeDEM-ePart

Integrated Public Service Co-Creation: Objectives, Methods and Pilots of inGov project

Author(s): Ε. Tambouris, Κ. Tarabanis
Published in: EGOV-CeDEM-ePart 2021 (Proc.), 2021
Publisher: EGOV-CeDEM-ePart 2021

Towards Inclusive Integrated Public Service (IPS) Co-Creation and Provision

Author(s): Ε. Tambouris, Κ. Tarabanis
Published in: DG.O'21: The 22nd Annual International Conference on Digital Government Research, 2021, ISBN 9781450384926
Publisher: Association for Computing Machinery
DOI: 10.1145/3463677.3463726

PassBot: A chatbot for providing information on Getting a Greek Passport

Author(s): P. Antoniadis, E. Tambouris
Published in: ICEGOV 2021: 14th International Conference on Theory and Practice of Electronic Governance, 2021, Page(s) 292–297
Publisher: Association for Computing Machinery
DOI: 10.1145/3494193.3494233