Benchmarking for SMEs
A new guide for small and medium sized enterprise (SME) owners and managers on benchmarking for competitiveness has been published in Ireland. The book starts from the premise that the benchmarking and best practice guides used by multi-national corporations are not necessarily appropriate for SMEs, whose needs and resources are different. The book presents the results gained by Irish companies who have adapted these tools, using a combination of benchmarking and world class techniques to improve their businesses' profitability, capabilities and performance.