In RP2, WP3 refined the methodology to discover user needs and expectations concerning the IP4 solutions usability and effectiveness. Data collection was conducted through surveys and opinions/sentiment were derived to understand the user needs/expectations predicting their level of interest/perceptions. IP4MaaS tried to identify KPIs, validated by CFM parthers from a data collection point of view. The final list of operational KPIs has been prepared to assess the travellers/TSP satisfaction level, thus providing inputs to IP4 ecosystem improvement. Further analysis of data was done based on several mathematical approaches executed sequentially to identify the most important variables providing the most significant benefits for each functionality. In WP4, the Demonstration Execution Plan for phase 2 of the demonstrations was finalized. The Integration, Data and Management Committee kept performing their activities supporting collection of information needed for TSP integration, data sharing about surveys and KPIs, and the overall exchanges with CFMs for timely/smooth demo execution. In WP5, all the 6 demos were prepared and executed. In WP6, work on demo evaluation and impact assessment was carried out. An Assessment Methodology was released, providing a common tool for the cross-site performance and impact evaluation. It led to the creation of a (replicable) toolbox for Performance Assessment, capable of producing results of data analysis considering USI surveys and operational KPIs as input and identifying the most significant criteria and benefits of IP4 solutions for travellers and TSPs. This can be potentially implemented in other demo sites. The toolbox measured and weighed both operational KPIs and user satisfaction levels for TSPs and Travellers through surveys. Impact Assessment was carried out and considered the environmental and socio-economic areas. The work procedures, quality assurance/risk assessment methodology, data management plan and Ethics Requirements were monitored/updated.
Multiple dissemination activities have been carried out: visual identity/templates, website and social media, Stakeholders workshop, leaflet. IP4MaaS was presented in several events (IT-TRANS, TRA, UITP Summit, UITP RSR Committee meeting among others) and in articles/papers. A factsheet, a Project Brief, a video, a transferability handbook were produced. The project had its Final Event in June 2023 in Barcelona. An exploitation strategy was delivered, introducing a market overview, presenting the specific MaaS domain, along with its peculiarities and highlighting challenges and opportunities. The IP4MaaS assets have then been analysed in detail as value propositions along with an initial outline of business models. Finally, individual exploitation strategies have been reported. These can constitute the basis for maximising the project impacts after its end, ensuring adequate added value for the EU and all involved partners.
