SINFONICA made substantial progress in developing an inclusive, user-centred approach to Cooperative, Connected and Automated Mobility (CCAM). The project built a strong knowledge base on mobility needs, particularly for vulnerable users, and laid the foundations for a participatory framework to guide inclusive CCAM solutions.
Under WP1, the consortium mapped user needs and requirements, defined a common CCAM vocabulary, identified deployment gaps, and established the Groups of Interest (GoIs) that underpin all participatory activities. These outputs, presented in Deliverables D1.1–D1.3 and the MS3 report, provided a solid basis for subsequent work.
Building on this, WP2 designed and validated stakeholder engagement methodologies and participatory tools—such as interviews, focus groups, and workshops—to capture citizens’ and stakeholders’ perspectives on CCAM. A multilingual survey collected 4,487 responses across Europe, while a simulation platform was developed to assess the inclusivity and accessibility of CCAM services.
WP3 implemented this participatory approach in four research sites—Trikala (Greece), Noord-Brabant (Netherlands), West Midlands (UK), and Hamburg (Germany)—representing diverse social and transport contexts. Over 284 interviews, 34 focus groups, and 12 workshops explored perceptions of trust, safety, equity, and accessibility. Using the SINFONICA Evaluation Framework, engagement methods were monitored and adapted to local conditions, ensuring inclusiveness and consistency. Data from participatory activities fed into the Knowledge Map Explorer, while simulation scenarios modelled mobility patterns and accessibility challenges for vulnerable groups. The resulting Decision-Support Tool, based on an enhanced Agent-Based Simulation framework, enables testing of CCAM services under various profiles and conditions to assess inclusivity in future designs.
In WP4, the consortium developed the SINFONICA Knowledge Map Explorer, a semantic-based system combining ontologies, reasoning mechanisms, and an accessibility-focused interface. The tool was tested and validated with end users and stakeholders, ensuring robustness, usability, and acceptance.
WP5 deepened the understanding of equity and inclusion in CCAM by analysing indicators from 40 European and national projects. It examined accessibility gaps and policy barriers, introduced a “journey flow” framework (D5.2) to analyse user experiences, and produced policy recommendations (D5.3) and practical guidance (D5.4) for inclusive CCAM demonstrations. Results were validated through workshops in Birmingham, Den Bosch, Brussels, and Ispra (EUCAD Conference), engaging citizens, experts, and policymakers.
WP6 established a strong communication and dissemination framework (D6.1–D6.5) and built SINFONICA’s brand identity. The project reached 557 LinkedIn followers, published 17 scientific papers, and created the Group of Followers (GoF)—a network of 80 stakeholders supporting knowledge transfer and exploitation. Capacity-building and networking activities strengthened links with other CCAM initiatives and the CCAM Partnership.
Finally, WP7 ensured effective project, financial, and technical coordination, supported by robust quality, risk, and ethics management. A key innovation was the customization of the GUEST Methodology for Innovation Management, tailored to CCAM services and business models to promote inclusion of people with mobility challenges.
