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Optimizing Passenger Experience in Public Transport

Project description

Paving the way for an ecofriendly and passenger-centric future

Amid the global climate crisis and the burgeoning shift towards autonomous transport, the imperative for sustainable and passenger-centric public transportation solutions has never been more urgent. Traditional modes of transportation often fall short in meeting the diverse needs of passengers, particularly those with limited mobility or special requirements. This disparity undermines passenger comfort and safety. It also restricts the adoption of public transport alternatives. In this context, the EU-funded OptiPEx project will use cutting-edge measurement, analytics and interaction technologies to tailor services for specific user groups like wheelchair users and tourists. OptiPEx will validate its innovations in living labs. Overall, its goal is to drive the adoption of sustainable transport solutions.

Objective

The current global climate crisis and ongoing shift towards autonomous transport necessitate sustainable and passenger-centric public transport solutions. The goal of OptiPEx is to enhance of sense of comfort and safety of the passengers as well as the security and ease of travelling by co-creating ethical and passenger-aware public transport services together with specific target user groups, such as wheelchair users, passengers with large objects, fragile passengers with limited mobility, tourists and students. To achieve this, OptiPex is built on three fundamental development pillars: measurement, analytics and interaction. OptiPEx partners will develop perception technologies to measure passenger behaviour and situations. Trustworthy analytics is essential in recognising real-time passenger experiences and situations, enabling interaction with services and vehicles. Moreover, OptiPEx partners will develop adaptive and interactive vehicle technologies and digital services in collaboration with target groups and suitable for various public transport modes. These services will optimise the onboard experience, promoting safety, inclusiveness and trust. Ultimately improved passenger satisfaction will drive the adoption of automated public transport technologies and improve the sustainability of mobility services via contribution to the modal shift.

A consortium consisting of 3 research organisations, 6 industry members and 2 SMEs will validate the developed solutions together with target groups and other stakeholders in three living labs. The consortium has leading expertise in human behaviour, user-centric design, vehicle technologies, modelling and data analysis, and adaptive and interactive services. The successful adoption of OptiPEx results will be facilitated by efficient dissemination, communication, and exploitation activities in collaboration with the Connected, Cooperative and Automated Mobility (CCAM) partnership.

Keywords

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Programme(s)

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Topic(s)

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Funding Scheme

Funding scheme (or “Type of Action”) inside a programme with common features. It specifies: the scope of what is funded; the reimbursement rate; specific evaluation criteria to qualify for funding; and the use of simplified forms of costs like lump sums.

HORIZON-RIA - HORIZON Research and Innovation Actions

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Call for proposal

Procedure for inviting applicants to submit project proposals, with the aim of receiving EU funding.

(opens in new window) HORIZON-CL5-2023-D6-01

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Coordinator

TEKNOLOGIAN TUTKIMUSKESKUS VTT OY
Net EU contribution

Net EU financial contribution. The sum of money that the participant receives, deducted by the EU contribution to its linked third party. It considers the distribution of the EU financial contribution between direct beneficiaries of the project and other types of participants, like third-party participants.

€ 800 207,75
Address
TEKNIIKANTIE 21
02150 Espoo
Finland

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Region
Manner-Suomi Helsinki-Uusimaa Helsinki-Uusimaa
Activity type
Research Organisations
Links
Total cost

The total costs incurred by this organisation to participate in the project, including direct and indirect costs. This amount is a subset of the overall project budget.

€ 800 207,75

Participants (10)

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