Software Error Administration using the GNATS System

Objective

The maintenance and user-support phase is the longest and most costly period is any large-scale software project. The only advantage lies in the fact, that the costs do not have to be financed in advance as it is the case with the development effort.

During the experiment, the GNATS software system for the administration of software errors will be implemented together with the appropriate procedures to improve the contact between end-users and support centers at different locations as well as the central support and development team.

The experiment is based upon the delivery of the new developed Version 5 of the PERMAS program, a general purpose Finite Element system developed in Germany and maintained and distributed in different European countries.

The goal is to reduce the cost for maintenance, improve the contact between end users, support groups and the development team and increase the quality of the maintenance and error management.

Fields of science

• natural sciences › computer and information sciences › software › software applications › system software

Programme(s)

• FP3-ESSI 1 - The ESSI accompanying measure within the framework of the Specific Research and Technological Development programme in the field of Information Technologies, 1990-1994

Topic(s)

• 1 - Accompanying measures for the specific programme of research and technological development in the field of information technologies

Call for proposal

Data not available

Funding Scheme

CSC - Cost-sharing contracts

Coordinator

Ingenieurgesellschaft für Technische Software mbH

Address

Industriestraße 2
70565 Stuttgart
Germany

Participants (2)

GECI SA

France

SKET GmbH

Germany