Skip to main content
Go to the home page of the European Commission (opens in new window)
English English
CORDIS - EU research results
CORDIS
Content archived on 2024-06-18

Dual Sales Channel Management: Analytical Analysis and Behavioral Experiments

Objective

Recent developments in the Internet have enabled manufacturers to open web-based stores and sell directly to consumers. Such a direct sales channel allows the manufacturer to access more consumers and may also enable cost savings. On the other hand, most manufacturers also continue selling through the traditional retail stores (the retail channel). By opening a direct channel, a manufacturer becomes both a supplier and a competitor to its retailers, which creates an interesting strategic interaction. If not managed correctly, this dual sales channel strategy may alienate the retailers, and cause loss of business for both the retailers and the manufacturer. Hence, the management of dual sales channels has important implications for the competitiveness of firms and the employment levels of an economy. The objective of the research we propose is to develop dual channel strategies that increase the efficiency in a manufacturer-retailer supply chain by aligning the incentives of the firms. In particular, we will determine effective contracting mechanisms between the manufacturer and the retailer by comparing the performances of several commonly-used contract types. By doing so, we will also determine how much to sell through each channel (the channel mix) given the product and market characteristics. Existing research addresses the marketing aspects of dual channel management, ignoring the operational aspects. We will contribute to the literature by integrating a consumer channel-choice model with the operational aspects of the relation between the manufacturer and the retailer (such as the effects of inventory, product availability, and delivery lead times). In addition, we will conduct controlled experiments with human subjects to investigate whether our channel policy recommendations are consistent with decision-makers' behavior; that is, whether the recommendations can be implemented in practice.

Fields of science (EuroSciVoc)

CORDIS classifies projects with EuroSciVoc, a multilingual taxonomy of fields of science, through a semi-automatic process based on NLP techniques. See: The European Science Vocabulary.

You need to log in or register to use this function

Keywords

Project’s keywords as indicated by the project coordinator. Not to be confused with the EuroSciVoc taxonomy (Fields of science)

Topic(s)

Calls for proposals are divided into topics. A topic defines a specific subject or area for which applicants can submit proposals. The description of a topic comprises its specific scope and the expected impact of the funded project.

Call for proposal

Procedure for inviting applicants to submit project proposals, with the aim of receiving EU funding.

FP7-PEOPLE-2007-4-3-IRG
See other projects for this call

Funding Scheme

Funding scheme (or “Type of Action”) inside a programme with common features. It specifies: the scope of what is funded; the reimbursement rate; specific evaluation criteria to qualify for funding; and the use of simplified forms of costs like lump sums.

MC-IRG - International Re-integration Grants (IRG)

Coordinator

SABANCI UNIVERSITESI
EU contribution
€ 75 000,00
Address
ORTA MAHALLE UNIVERSITE CADDESI N 27 TUZLA
34956 ISTANBUL
Türkiye

See on map

Region
İstanbul İstanbul İstanbul
Activity type
Higher or Secondary Education Establishments
Links
Total cost

The total costs incurred by this organisation to participate in the project, including direct and indirect costs. This amount is a subset of the overall project budget.

No data
My booklet 0 0