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Process Operator's Multimedia Intelligent Support Environment

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The aim of the PROMISE project is to support safer and more efficient real-time operator action in process control. This will be achieved by exploiting multimedia capabilities in the presentation of information from knowledge based systems. The multimedia approach will exploit the improved bandwidth offered by modern computer systems and the known cognitive strengths of operators to communicate time critical information quickly, effectively and succinctly.
Safer and more efficient real time operator action in process control has been supported by means of exploiting multimedia capabilities in the presentation of information from knowledge based systems. The multimedia approach exploits the improved bandwidth offered by modern computer systems and the known cognitive strengths of operators to communicate time critical information quickly, effectively and succinctly.

A key aspect has been the development of a methodology underpinning the application of multimedia techniques to critical operator interfaces. A presentation tool has been developed which delivers all the usual media in a synchronized manner and a set of support tools are planned which advise on appropriate media choice in particular information communication situations.

Two systems have been developed to test out the ideas of the project: reactor shut down in the Hunterston B Nuclear Power station simulator, and the control of a chemical plant at DOW Benelux in the Netherlands. Laboratory studies have also been carried out to identify multimedia advantages.
A key aspect of the project is the development of a methodology underpinning the application of multimedia techniques to critical operator interfaces. A presentation tool has been developed which delivers all the usual media in a synchronised manner and a set of support tools are planned which will advise on appropriate media choice in particular information communication situations.

The project draws upon experience gained in the development of dialogues for on-line process control GRADIENT (P857) .

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Scottish Power plc
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