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Network of European Stakeholders for Enhancing User Centricity in eGovernance

Descrizione del progetto


ICT for government and governance : User Centricity for e-Governance

The NET-EUCEN project will create, animate and manage a working network of stakeholders in the Governance and Policy Modelling domains belonging to all the European countries and with relevant knowledge of massive on-line service fruition and eInclusion policies and interests, thus covering the whole supply chain of the Service for Users (S4U). The project will address the following specific objectives: 1) to set-up a network composed by experienced S4U European stakeholders, sharing common practices, objectives and work methods; 2) assess new and innovative application scenarios and foster their industrialization, set-up all over Europe by supporting the multidisciplinary approach to the finding of innovative ICT solutions for citizens, public administrations and large communities.The NET-EUCEN project looks at new thinking and practice in European Countries in the following means: 1. User-focused e-government; 2. Multi-channel service delivery; 3. Approaches to common business processes; 4. E-government co-ordination; 5. Measuring and demonstrating the costs and benefits of ICT investments in order to prioritise and better manage e-government projects.The growing NET-EUCEN thanks to the policies to access the network for associate members and starting from a base consortium of 24 partners belonging to 17 different European Countries, is envisaged to achieve an amount of more than 400 elements belonging to all the European Countries, thus to have a global approach and win the economies of scale that only a European approach can provide.The target is the creation added value for both stakeholders and the Community by developing guidelines for the future S4U with a vision of, at least, 5 years to come. The idea is to provide assessed application scenarios capable of checking user needs, analyzing the best practices and to co-operate in a cross-technical and methodological analysis. These objectives will pave the way to: 1. improve the efficiency and effectiveness of public administrations and facilitating the interactions of citizens and businesses with them; 2. open up new market opportunities for innovative ICT based solutions for governments and administrations; 3. enhance convenience for the users of e-services; 4. enhance reliability, transparency, accountability, and robustness of services provision of administrations at all levels; 5. enable user centricity as a condition for services take up and inclusive eGovernment.NET-EUCEN will offer strategic guidance for policy makers and senior government officials responsible for commissioning and using evaluations of user centricity and related public engagement into the administration service shaping. As final target the NET-EUCEN project will provide a set of indications of the key issues for consideration when evaluating information, consultation and public participation, by offering also concrete examples drawn from already existing and innovative practices in the monitored countries

Programma(i)

Programmi di finanziamento pluriennali che definiscono le priorità dell’UE in materia di ricerca e innovazione.

Argomento(i)

Gli inviti a presentare proposte sono suddivisi per argomenti. Un argomento definisce un’area o un tema specifico per il quale i candidati possono presentare proposte. La descrizione di un argomento comprende il suo ambito specifico e l’impatto previsto del progetto finanziato.

Invito a presentare proposte

Procedura per invitare i candidati a presentare proposte di progetti, con l’obiettivo di ricevere finanziamenti dall’UE.

CIP-ICT-PSP-2009-3
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Meccanismo di finanziamento

Meccanismo di finanziamento (o «Tipo di azione») all’interno di un programma con caratteristiche comuni. Specifica: l’ambito di ciò che viene finanziato; il tasso di rimborso; i criteri di valutazione specifici per qualificarsi per il finanziamento; l’uso di forme semplificate di costi come gli importi forfettari.

TN - Thematic Network

Coordinatore

INNOVA SRL
Contributo UE
€ 165 000,00
Indirizzo
VIA GIACOMO PERONI 386
00131 Roma
Italia

Mostra sulla mappa
Regione
Centro (IT) Lazio Roma
Tipo di attività
Private for-profit entities (excluding Higher or Secondary Education Establishments)
Collegamenti
Costo totale

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Ultimo aggiornamento: 25 Aprile 2017

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Permalink: https://cordis.europa.eu/project/id/250522/it

European Union, 2025

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