Descrizione del progetto Content analytics and language technologies Mostra l’obiettivo del progetto Nascondi l’obiettivo del progetto The overall goals of the SENSEI project are twofold. First, SENSEI will develop summarization/analytics technology to help users make sense of human conversation streams from diverse media channels. Second, SENSEI will design and evaluate its summarization technology in ecological environments, aiming to improve task performance and productivity of end-users.Conversational interaction is the most natural and persistent paradigm for business relations with end-customers or users. In contact centres millions of customer spoken conversations are handled daily. On social media platforms hundreds of millions of blog posts are delivered through generalist or proprietary platforms. In both cases, conversations have little impact on the intended target "listeners" due to the volume, velocity and diversity (media, style, social context) of the document streams (spoken conversations and blog posts). Most language analytics technology is limited in that it performs keyword search, which does not provide automatic descriptions of what happened, who said what, which opinions are held on what subject, in a coherent, readable and executable form. In the SENSEI project we plan to go beyond keyword search and sentence based analysis of conversations. We will design and adapt lightweight and large coverage linguistic models of semantic and discourse resources to learn a layered model of conversations. SENSEI will address the issue of multidimensional textual, spoken and metadata descriptors in terms of semantic, para-semantic and discourse structures. The combination of supervised and unsupervised learning techniques will support the scaling and adaptation of such computational models to the diversity of the conversation data. Automated generation of readable analytics documents (summaries) will support end-users in the context of large data analysis tasks. Summarization technology developed in SENSEI will be evaluated with respect to user's productivity in the context of ecological scenarios, specifically, call centre and social media conversation analysis. Campo scientifico scienze naturaliinformatica e scienze dell'informazionescienza dei datiscienze naturaliinformatica e scienze dell'informazioneintelligenza artificialeapprendimento automaticoapprendimento non supervisionatoscienze socialieconomia e commercioscienze economicheeconomia della produzioneproduttività Programma(i) FP7-ICT - Specific Programme "Cooperation": Information and communication technologies Argomento(i) ICT-2013.4.1 - Content analytics and language technologies Invito a presentare proposte FP7-ICT-2013-10 Vedi altri progetti per questo bando Meccanismo di finanziamento CP - Collaborative project (generic) Coordinatore UNIVERSITA DEGLI STUDI DI TRENTO Indirizzo Via calepina 14 38122 Trento Italia Mostra sulla mappa Regione Nord-Est Provincia Autonoma di Trento Trento Tipo di attività Higher or Secondary Education Establishments Contatto amministrativo Giuseppe Riccardi (Prof.) Collegamenti Contatta l’organizzazione Opens in new window Sito web Opens in new window Contributo UE Nessun dato Partecipanti (5) Classifica in ordine alfabetico Classifica per Contributo UE Espandi tutto Riduci tutto WEBSAYS SL Spagna Contributo UE € 279 504,00 Indirizzo Calle napoles, planta 7, puerta 4 294 08025 Barcelona Mostra sulla mappa Regione Este Cataluña Barcelona Tipo di attività Private for-profit entities (excluding Higher or Secondary Education Establishments) Contatto amministrativo Hugo Zaragoza (Dr.) Collegamenti Contatta l’organizzazione Opens in new window Altri finanziamenti Nessun dato UNIVERSITE D'AIX MARSEILLE Francia Contributo UE € 481 000,00 Indirizzo Boulevard charles livon 58 le pharo 13284 Marseille Mostra sulla mappa Regione Provence-Alpes-Côte d’Azur Provence-Alpes-Côte d’Azur Bouches-du-Rhône Tipo di attività Higher or Secondary Education Establishments Contatto amministrativo Céline Damon (Ms.) Collegamenti Contatta l’organizzazione Opens in new window Altri finanziamenti Nessun dato IN & OUT SPA CON SOCIO UNICO Italia Contributo UE € 275 424,00 Indirizzo Via di priscilla 101 00199 Roma Mostra sulla mappa Tipo di attività Private for-profit entities (excluding Higher or Secondary Education Establishments) Contatto amministrativo Rosellina Panebianco (Dr.) Collegamenti Contatta l’organizzazione Opens in new window Altri finanziamenti Nessun dato UNIVERSITY OF ESSEX Regno Unito Contributo UE € 414 520,00 Indirizzo Wivenhoe park CO4 3SQ Colchester Mostra sulla mappa Regione East of England Essex Essex Haven Gateway Tipo di attività Higher or Secondary Education Establishments Contatto amministrativo Shereen Anderson (Ms.) Collegamenti Contatta l’organizzazione Opens in new window Sito web Opens in new window Altri finanziamenti Nessun dato THE UNIVERSITY OF SHEFFIELD Regno Unito Contributo UE € 546 466,00 Indirizzo Firth court western bank S10 2TN Sheffield Mostra sulla mappa Regione Yorkshire and the Humber South Yorkshire Sheffield Tipo di attività Higher or Secondary Education Establishments Contatto amministrativo Joanne Watson (Ms.) Collegamenti Contatta l’organizzazione Opens in new window Sito web Opens in new window Altri finanziamenti Nessun dato
