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Empowering Citizens to TrAnsform European PubLic Administrations

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High quality public services constitute the backbone of citizens’ social welfare and are also essential to a region’s competitiveness and business entrepreneurship. Delivery of high quality public services is instrumental so that society and its economy can function. Despite this, the future provision of public services faces significant social challenges, as stated in H2020 “Understanding Europe - Promoting The European Public And Cultural Space”. Key challenges include those due to demographic change and others, related to the EU´s continued search for a model of advanced economic and social development compatible with demands for competition in a globalized economy. All of these longer-term challenges mean that public service provision must be reinforced on the basis of more and better innovation, and greater efficiency and productivity.
CITADEL will create an ecosystem of best practices, tools and recommendations to transform Public Administrations (PAs) via an inclusive approach in order to provide stakeholders with more efficient, inclusive and citizen-centric services. The CITADEL ecosystem will allow PAs to use what they already know and new data to implement what really matters to citizens in order to shape and co-create more efficient and inclusive public services. CITADEL innovates by using ICTs to find out why citizens stop using public services, and use this information to readjust provision to bring them back in. Also, it identifies why citizens are not using a given public service (due to affordability, accessibility, lack of knowledge, embarrassment, lack of interest, etc.) and, where appropriate, use this information to make public services more attractive, so they start using the services. CITADEL will be implemented and validated in four use cases in Latvia, Italy, The Netherlands and Belgium.

Zaproszenie do składania wniosków

H2020-SC6-CULT-COOP-2016
Zobacz inne projekty w ramach tego zaproszenia

Koordynator

FUNDACION TECNALIA RESEARCH & INNOVATION
Adres
Parque Cientifico Y Tecnologico De Gipuzkoa Paseo Mikeletegi 2
20009 Donostia/san Sebastian (Gipuzkoa)
Hiszpania
Rodzaj działalności
Research Organisations
Wkład UE
€ 635 534,87

Uczestnicy (11)

UNIVERSIDAD DE CANTABRIA
Hiszpania
Wkład UE
€ 300 625
Adres
Avenida De Los Castros S/n
39005 Santander
Rodzaj działalności
Higher or Secondary Education Establishments
KATHOLIEKE UNIVERSITEIT LEUVEN
Belgia
Wkład UE
€ 392 465,63
Adres
Oude Markt 13
3000 Leuven
Rodzaj działalności
Higher or Secondary Education Establishments
FINCONS SPA
Włochy
Wkład UE
€ 494 375
Adres
Corso Magenta 56
20123 Milano Mi
Rodzaj działalności
Private for-profit entities (excluding Higher or Secondary Education Establishments)
INTERUNIVERSITAIR MICRO-ELECTRONICA CENTRUM
Belgia
Wkład UE
€ 510 750
Adres
Kapeldreef 75
3001 Leuven
Rodzaj działalności
Research Organisations
REGIONE PUGLIA
Włochy
Wkład UE
€ 81 250
Adres
Lungomare Nazario Sauro, 33
70121 Bari
Rodzaj działalności
Public bodies (excluding Research Organisations and Secondary or Higher Education Establishments)
INNOVA PUGLIA SPA
Włochy
Wkład UE
€ 251 875
Adres
Via Per Casamassima 3
70010 Valenzano (Ba)
Rodzaj działalności
Private for-profit entities (excluding Higher or Secondary Education Establishments)
STAD ANTWERPEN
Belgia
Wkład UE
€ 227 500
Adres
Grote Markt 1 Stadhuis
2000 Antwerpen
Rodzaj działalności
Public bodies (excluding Research Organisations and Secondary or Higher Education Establishments)
TIME.LEX
Belgia
Wkład UE
€ 161 250
Adres
Joseph Stevensstraat 7
1000 Brussel
Rodzaj działalności
Private for-profit entities (excluding Higher or Secondary Education Establishments)
VIDES AIZSARDZIBAS UN REGIONALAS ATTISTIBAS MINISTRIJA
Łotwa
Wkład UE
€ 246 875
Adres
Peldu 25
LV-1494 Riga
Rodzaj działalności
Public bodies (excluding Research Organisations and Secondary or Higher Education Establishments)
LATVIJAS UNIVERSITATE
Łotwa
Wkład UE
€ 151 250
Adres
Rainis Boulevard 19
1586 Riga
Rodzaj działalności
Higher or Secondary Education Establishments
STICHTING ICTU

Zakończenie uczestnictwa

Niderlandy
Wkład UE
€ 97 368,25
Adres
Wilhelmina Van Pruisenweg 104
2595 AN S-gravenhage
Rodzaj działalności
Other