Objective
Conceptually, the CO-ACTIVE project addresses the general enrichment of the ‘one-stop-shop’ capability as initiated in the IT2Rail project and further completes the scope of functionality by addressing post-sale business transactions, and an underlying payment-settlement solution for comodally retailed products and services. This provides the opportunity to focus specifically on those aspects of comodality whose level of customer-perceived risk discourages the advance purchase of comodal travel entitlements:
· Enhancing the technical facilitation of a one-stop-shop capability, to enable comprehensive choice of offers from modes/operators able to respond to customer mobility queries, especially through the data structuration.
· Research into the different possibilities for managing retailer-TSP settlement in order to simplify/rationalise integration, for retailers, of today’s multiple (mode/operator) settlement system infrastructures which itself represents a constraint for the funnelling of multiple-TSP content to 3rd party retailer outlets; this includes demonstration of a retailer ‘merchant’ model/approach.
· Analysis of potential automation and orchestration (where identified by research) based on the information of previously generated travel entitlements, for the purposes of enabling the processing of cancellations, ticket exchanges and refunds in accordance with TSP business rules and revenue management policies, as well as in accordance with the needs of the customer when Trip Tracker determines that re-accommodation services are required to ensure arrival at final destination.
Fields of science
Programme(s)
Funding Scheme
Shift2Rail-IA - Innovation action
Coordinator
92230 Gennevilliers
France
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Participants (6)
Legal entity other than a subcontractor which is affiliated or legally linked to a participant. The entity carries out work under the conditions laid down in the Grant Agreement, supplies goods or provides services for the action, but did not sign the Grant Agreement. A third party abides by the rules applicable to its related participant under the Grant Agreement with regard to eligibility of costs and control of expenditure.
91220 Plessis Pate
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28027 Madrid
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28108 Alcobendas Madrid
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30163 Hannover
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The organization defined itself as SME (small and medium-sized enterprise) at the time the Grant Agreement was signed.
NW1 2DN London
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Legal entity other than a subcontractor which is affiliated or legally linked to a participant. The entity carries out work under the conditions laid down in the Grant Agreement, supplies goods or provides services for the action, but did not sign the Grant Agreement. A third party abides by the rules applicable to its related participant under the Grant Agreement with regard to eligibility of costs and control of expenditure.
MK9 1BP Milton Keynes
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