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CO-modal journey re-ACcommodation on associated Travel serVices

Objective

Conceptually, the CO-ACTIVE project addresses the general enrichment of the ‘one-stop-shop’ capability as initiated in the IT2Rail project and further completes the scope of functionality by addressing post-sale business transactions, and an underlying payment-settlement solution for comodally retailed products and services. This provides the opportunity to focus specifically on those aspects of comodality whose level of customer-perceived risk discourages the advance purchase of comodal travel entitlements:

· Enhancing the technical facilitation of a one-stop-shop capability, to enable comprehensive choice of offers from modes/operators able to respond to customer mobility queries, especially through the data structuration.

· Research into the different possibilities for managing retailer-TSP settlement in order to simplify/rationalise integration, for retailers, of today’s multiple (mode/operator) settlement system infrastructures which itself represents a constraint for the funnelling of multiple-TSP content to 3rd party retailer outlets; this includes demonstration of a retailer ‘merchant’ model/approach.

· Analysis of potential automation and orchestration (where identified by research) based on the information of previously generated travel entitlements, for the purposes of enabling the processing of cancellations, ticket exchanges and refunds in accordance with TSP business rules and revenue management policies, as well as in accordance with the needs of the customer when Trip Tracker determines that re-accommodation services are required to ensure arrival at final destination.

Field of science

  • /social sciences/sociology/industrial relations/automation
  • /social sciences/economics and business
  • /social sciences/sociology/governance/public services

Call for proposal

H2020-S2RJU-CFM-2015-01-1
See other projects for this call

Funding Scheme

Shift2Rail-IA - Innovation action

Coordinator

THALES SIX GTS FRANCE SAS
Address
Avenue Des Louvresses 4
92230 Gennevilliers
France
Activity type
Private for-profit entities (excluding Higher or Secondary Education Establishments)
EU contribution
€ 1 561 044,42

Participants (4)

AMADEUS IT GROUP SA
Spain
EU contribution
€ 179 663,30
Address
Calle Salvador De Madariaga 1
28027 Madrid
Activity type
Private for-profit entities (excluding Higher or Secondary Education Establishments)
INDRA SISTEMAS SA
Spain
EU contribution
€ 937 150,38
Address
Avenida De Bruselas 35
28108 Alcobendas Madrid
Activity type
Private for-profit entities (excluding Higher or Secondary Education Establishments)
HACON INGENIEURGESELLSCHAFT MBH
Germany
EU contribution
€ 701 895,03
Address
Lister Strasse 15
30163 Hannover
Activity type
Private for-profit entities (excluding Higher or Secondary Education Establishments)
NETWORK RAIL INFRASTRUCTURE LIMITED
United Kingdom
EU contribution
€ 94 728,39
Address
1 Eversholt Street
NW1 2DN London
Activity type
Other