Periodic Reporting for period 1 - SPIKE (Specialization in the Knowledge Economy)
Periodo di rendicontazione: 2018-03-15 al 2020-03-14
Interactions and knowledge become fundamental to understand how human beings develop inputs in the service sector. For this reason, it becomes essential to comprehend the role that human and social capital play in the performance of firms since not all industries rely in the same input. In some service firms productivity depends more on the social capital—that is the connections, who knows who. In other industries, these skills are less relevant, and the knowledge, who knows what, becomes a determinant factor in the firm’s outcomes. The aim of this project is to contribute to literature on the knowledge economy by studying how these two types of capital affect the organisation of firms as they become determinants of productivity and governance.