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Coordination and support actions

Periodic Reporting for period 1 - PROSME-INN (Coordination and support actions)

Berichtszeitraum: 2019-01-01 bis 2019-12-31

The objectives of this action were to :
- ensure delivery of “Key Account Management” (KAM) support services for SME Instrument beneficiaries in Romania RO3 region;
- ensure the delivery of consulting services of enhancing innovation management capacity and processes for RO3 SMEs.

The specific objective contribute to the achievement of the PROSME EEN implementation strategy, particularly to the:
- development of internationally competitive SMEs in RO3 region, realizing their innovation potential and increasing their innovation capacities;
- increasing SMEs in RO3 skills and capacities for making best use of the opportunities provided by EU policies and programmes, especially Horizon 2020;
- increasing the capacities and skills in RO3 region of SME business support services and other stakeholders, public and private.
The main results of the action were:
- The SGA3 2019 is the second year when PROSME consortium delivered 2 KAM services for the first successful Phase 1 SME Instrument project/company in RO3 region and the only one product delivered by PROSME Consortium for this reporting period. Also, the capacity and competence building for the new members of the consortium for delivering “Enhancing innovation management capacity and processes in client SMEs” services, using IMPROVE approach was improved during the present SGA;
- actual delivery of the “Enhancing innovation management capacity and processes in client SMEs” service for 29 companies in RO3 region.

In order to achieve these results the following activities were carried-out: innovation management assessment and bench marking exercises followed by action plans development and implementation with a view to improve innovation activities and innovation management performance of the client SME.
The Impact of the action in terms of the service packages delivered can be generally described as follows:

- for the service package on “Key account management” for the beneficiaries of the SME instrument a general positive impact can be describes, taking into account the fact that the during the SGA3, PROSME consortium delivered 2 KAM services for the second successful Phase 1 SME Instrument project/company in RO3 region.
The companies are both active in the ITC business field, with special interests and applications as follows: the first company, chronologically develops a software solution for precision farming based on a real-time land monitoring system, adaptable to all types of crops, scalable for different agricultural areas and accessible for all types of farms, being a low-cost solution; the second is a blockchain technology application offering patients and medical doctors an immutable log of healthcare records with a view to ensure better health outcomes and lower costs.

- for the service package on “Enhancing SME innovation management capacity” a general positive impact may be described, directly for the competitiveness and specific managerial and consulting knowledge of the actors involved, client companies as well as PROSME consultant, and indirectly for the RO3 SMEs, as potential beneficiaries of EEN PROSME services. In order to achieve these results the following activities were carried-out: innovation management assessment and bench marking exercises followed by action plans development and implementation with a view to improve innovation activities and innovation management performance of the client SME.
Moreover, after analyzing the plotted data, we can concluded that the sample size (29 subjects) is too small in order to compute indicators with statistical significance but the simple plot of data might be a starting point for further investigation.
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