26 EU best practices (having already been tested and proved) have been studied to help the pilot cities in defining the most successful business models. The analysis led to the drafting of 3 SWOT analyses and 3 strategic assessments and to the fine-tuning of the Business Plans for the OSS of Padova and Timisoara and the Strategic Plans for the Municipalities of Vidin & Smolyan. Citizens, being the main target of the OSS services, have been informed and engaged in the 4 pilot areas through the implementation of a tailor-made engagement strategy, which included online tools, traditional communication (around 13,000 flyers, leaflets and poster were distributed) and the support of the community facilitators, trained and selected by the Project Partner. 21 demonstration buildings in different neighborhood and conditions have been selected and renovated and recognized as pioneers of the PadovaFIT Expanded model.
The services provided by the OSS have been coinceived in collaboration with the technical and financial players, which have been engaged to understand the suppliers’ needs and to exchange opinions on technical and financial solutions and contractual matters. 73 technical players and 38 financial players have been mapped, selected and involved in the project activities and the OSS activation, becoming part of the OSS action groups. More than 35 financial products have been mapped and made available to the OSS technicians. In order to provide tailored services to the OSS clients, 12 case studies have been studied, considering different types of buildings, with indicators to express the technical and financial sustainability, the bankability, and the financing product to be coupled with.
A wide range of public authorities at all governance levels and private stakeholders, from the technical and the financial sector, have been involved in capacity building and peer-to-peer events at local, regional, national and EU level (overall 14 events were organized). These stakeholders benefited from the outcomes of the project: 1 policy recommendation document focusing on 3 topics (homeowners engagement, business modelling, EU and national policies to remove the barriers and foster the drivers facilitating access of citizens to innovative financing schemes and longterm finance) and 1 sustainability strategy providing insights from the pilot territories. The main results achieved by the OSS in Padova and Timisoara have been summarized in the impact assessment document. The results have been disseminated in 45 unique events (webinars/conferences) attended by the project and in the final event partecipated by more than 100 representatives. About 1,800 stakeholders have been reached directly or indirectly. In addition to the key stakeholders participating to the events, the project has been widely disseminated through the websites (more than 30,000 visits considering the project website and the OSS websites) and local media (16 press releases, 50 popular articles).
