Smart Loyalty Program: Using Data Science to Inspire the Next Purchase

Informations projet

PayLead

N° de convention de subvention: 864220

DOI

10.3030/864220

Projet clôturé

Date de signature de la CE 27 Mai 2019

Date de début 1 Juin 2019

Date de fin 30 Septembre 2019

Financé au titre de

• INDUSTRIAL LEADERSHIP - Innovation In SMEs

Coût total

€ 71 429,00

Contribution de l’UE

€ 50 000,00

Coordonné par

PAYLEAD
France

Periodic Reporting for period 1 - PayLead (Smart Loyalty Program: Using Data Science to Inspire the Next Purchase)

Période du rapport: 2019-06-01 au 2019-09-30

Résumé du contexte et des objectifs généraux du projet

This Phase 1 project was executed from June to September, 2019.

Feasibility study in this Phase 1 project aimed at completing the validation of:
- commercial viability with key stakeholders;
- financial strategy definition
- IPR strategy of our solution.

For the commercial feasibility, the detailed objectives of this Phase 1 project were the assessment of strategic alliances with our stakeholders, and the internationalization strategy.
The key objectives of the financial feasibility were to determine final operational cost estimations, revenue projections, and profitability roadmap, but also to refine the final business model and pricing strategy and sharpen the detailed business plan.
In terms of IPR and regulations, this Phase 1 project aimed at the validation of the IPR strategy and updated competitors analysis, and the confirmation of regulatory and technical setup for tokenized assets.

Travail effectué depuis le début du projet jusqu’à la fin de la période considérée dans le rapport et principaux résultats atteints jusqu’à présent

The qualitative survey interviews were conducted by Business Crescendo – a French consulting company specialized in strategy and market analysis and business development support.
The survey was addressed to 30 individual representatives of the companies which were in our initially defined target group.

Main results achieved :
First of all, the qualitative survey helps us to put into perspective customers' expectations from our domestic market with international customers' expectations. As a result, key market drivers were more precisely identified and it also helps us to determine both (i) critical factor of success, (ii) and potential barrier of entry for our solution in banking and retail.

Progrès au-delà de l’état des connaissances et impact potentiel prévu (y compris l’impact socio-économique et les conséquences sociétales plus larges du projet jusqu’à présent)

Two analysis have been conducted in this Phase 1 project.

1/ First a PESTLE analysis, that highlights precisely all related Political, Economical, Social, Technological, Legal en Environmental factors.
2/ And a SWOT analysis, that precisely identifies PayLead's Strengths, Weaknesses, Opportunities and Threats.

Overall it results in a much more mature and global perception of our ecosystem, with a clear strategy on how to conduct next steps.

Figure 1. Factors which push a shift towards the omnibusinesses and stimulate the need for customer

Figure 2. Customers’ expectations regarding loyalty.

Figure 3. Competitors