European Commission logo
English English
CORDIS - EU research results

Enabling immigrants to easily know and exercise their rights

Project description

Improved public services for successful migrant integration

Efforts to integrate immigrants at local level hinge on the necessity to provide them with good quality public services. Easy access to local services that avoids bureaucracy helps them feel and act with more autonomy and to facilitate their successful integration. The EU-funded EASYRIGHTS project intends to support the co-creation of a system by different local actors that increases the quantity and quality of public services offered to immigrants. It will deploy a platform envisaging the engagement of local stakeholders and to collect both online and offline services in four pilot cities. In addition, it will support immigrants to achieve knowledge and understanding for better and easier access to public services.


The overarching objective of EASYRIGHTS is to develop a co-creation eco-system in which different actors belonging to the local governance system can cooperate in increasing the quantity and quality of public (welfare) services available to immigrants. The specific aims are to improve the current personalisation and contextualisation levels, empower the prospective beneficiaries of existing services in getting better access and fruition opportunities, and to engage Quadruple Helix stakeholders in joint, purposeful co-creation efforts, facilitated by the use of hackathons. An easyRights platform - with the twin meaning of “aggregation of local stakeholders” and “collection of online and offline services” - will be developed and deployed in four pilot locations (Birmingham, Larissa, Palermo and Malaga). In so doing, easyRights can support immigrants in their search for responses to different needs, making them more autonomous - at least to some extent - from discretionary street level bureaucracies, saving time for both migrants and for social service staff and cutting costs for the public administration.

Call for proposal


See other projects for this call

Sub call



Net EU contribution
€ 356 000,00
20133 Milano

See on map

Nord-Ovest Lombardia Milano
Activity type
Higher or Secondary Education Establishments
Total cost
€ 356 000,00

Participants (13)