Project description
Improved public services for successful migrant integration
Efforts to integrate immigrants at local level hinge on the necessity to provide them with good quality public services. Easy access to local services that avoids bureaucracy helps them feel and act with more autonomy and to facilitate their successful integration. The EU-funded EASYRIGHTS project intends to support the co-creation of a system by different local actors that increases the quantity and quality of public services offered to immigrants. It will deploy a platform envisaging the engagement of local stakeholders and to collect both online and offline services in four pilot cities. In addition, it will support immigrants to achieve knowledge and understanding for better and easier access to public services.
Objective
The overarching objective of EASYRIGHTS is to develop a co-creation eco-system in which different actors belonging to the local governance system can cooperate in increasing the quantity and quality of public (welfare) services available to immigrants. The specific aims are to improve the current personalisation and contextualisation levels, empower the prospective beneficiaries of existing services in getting better access and fruition opportunities, and to engage Quadruple Helix stakeholders in joint, purposeful co-creation efforts, facilitated by the use of hackathons. An easyRights platform - with the twin meaning of “aggregation of local stakeholders” and “collection of online and offline services” - will be developed and deployed in four pilot locations (Birmingham, Larissa, Palermo and Malaga). In so doing, easyRights can support immigrants in their search for responses to different needs, making them more autonomous - at least to some extent - from discretionary street level bureaucracies, saving time for both migrants and for social service staff and cutting costs for the public administration.
Fields of science
Keywords
Programme(s)
- H2020-EU.3.6. - SOCIETAL CHALLENGES - Europe In A Changing World - Inclusive, Innovative And Reflective Societies Main Programme
- H2020-EU.3.6.1.1. - The mechanisms to promote smart, sustainable and inclusive growth
- H2020-EU.3.6.1.2. - Trusted organisations, practices, services and policies that are necessary to build resilient, inclusive, participatory, open and creative societies in Europe, in particular taking into account migration, integration and demographic change
Call for proposal
H2020-SC6-MIGRATION-2018-2019-2020
See other projects for this callSub call
H2020-SC6-MIGRATION-2019
Funding Scheme
IA - Innovation actionCoordinator
20133 Milano
Italy