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Methods and tools for quality assurance of the internal software development process

Ziel

MEP strategic goal is to increase its educational offer, in order to offer a better service to the Community and to increase the Organisation Quality level. The main objective is to improve the Internal Software Development Process by:

Increasing the internal customer's satisfaction level.
Increasing the productivity by doing a proper user requirements management and reducing the efforts of adding new functionality to the developed software.
Defining a process that allow to know more accurately the actual capacity in order to do a continuos improvement and a better management of the available resources.

THE EXPERIMENT
The experiment addresses the definition of a Quality Assurance System model stated under standard ISO-9001, and adopting a software life cycle model as well as software engineering methods and tools adapted to the Organisation's internal management projects features and with the agreement of the different entities of the Organisation involved in the Process.

This SQA will focus on improving the specifications stage and the customer's involvement in the supervision and control of the project development in order to increase the satisfaction of the customer and it will have special care in the subprocess of requirements management. The specification of the Software life-cycle and the use of the best software practices will allow to obtain a better quality product and it will make easier the software changes to add new functionality.

EXPECTED IMPACT AND EXPERIENCE
Mondragon Eskola Politeknikoa expects to improve the quality level of the process of Internal Software Development Process by means of having a well defined and controlled process and with the agreement of the entities involved.
Increase the quality of the services it offers to its clients by the use of the proper computing applications at affordable cost.
Give the steps and means necessary to do a better management of the process setting the indicators that allow to know its true capacity.
The personnel who participate in the project will gain the skills that allow to transfer this experience to other Organisation's process like Software Development Process for External Client Projects and Academic Plans in Software Engineering

Wissenschaftliches Gebiet (EuroSciVoc)

CORDIS klassifiziert Projekte mit EuroSciVoc, einer mehrsprachigen Taxonomie der Wissenschaftsbereiche, durch einen halbautomatischen Prozess, der auf Verfahren der Verarbeitung natürlicher Sprache beruht.

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MONDRAGON ESKOLA POLITEKNIKOA S.COOP.
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Loramendi, 4
20500 MONDRAGON
Spanien

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