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Contenido archivado el 2024-06-11

Process re-engineering in Europe: choice, people and technology

Objetivo



Executive summary: Though some firms point to their successful adoption of BPR, the limited body of systematic research suggests that actual experience of implementing BPR has been rather uneven, and often falling short of the expectations conjured by proponents of radical improvements. If BPR comprises a range of techniques and approaches, rather than a single unitary approach, the question arises under what conditions are particular approaches appropriate? This raises important questions for both business strategy and public policy of whether it might be advantageous to look for a distinctive approach or a range of approaches to BPR matched to the conditions in Europe or to particular national sectors. It also raises questions whether there is a strategic choice between 'top down' technocratic oriented approaches to BPR on the one hand and more 'bottom up' oriented approaches emphasizing participation and empowerment on the other hand. This project will examine the different approaches to BPR that have been espoused, and how they have been taken up differently by various exponents indifferent national, regional and sector contexts, and how they are again changed and redefined in the course of attempt to apply BPR in different organisations. The aim of the project is to identify policy options related to choices in management and IT strategies with a view of improving European business development hand in hand with the improvement of working life and the qualification base. Different management cultures, industrial relations and business structures in European countries provide rich opportunities for comparison and learning. The project will provide analytical foundation and knowledge for the support of learning processes and social dialogue across all levels of the European society concerned with the improvement of business processes.

The different approaches will be exposed through a comparative analysis of: 1)the US Europe transfer of BPR approaches, 2) the specific national and/or regional uptake of BPR in five European countries, and 3) the implementation of BPR in different organisational cultures and settings across Europe. The comparative approach will highlight the outcome (job creation, working conditions, participation, business development) of different approaches and relate these different outcomes to the specific interpretations and strategies pursued by different players (policy bodies, professional associations, company internal and external players), and the contextual conditions for their operation. The project will be carried out by a multidisciplinary consortium of specialists from seven European countries including: ITS, Technical University of Denmark, DTU, Denmark (Co-ordinator) Artec, University of Bremen, Germany IREC, Ecole Polytechnique Federale de Lausanne, Switzerland RCSS, University of Edinburgh, UK UPV-EHU, University of the Basque Country, Spain SBE, University of Maribor, Slovenia.CTS Norwegian University of Science and Technology, Trondheim, Norway.

Ámbito científico (EuroSciVoc)

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Coordinador

TECHNICAL UNIVERSITY OF DENMARK
Aportación de la UE
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Dirección
Technical University of Denmark, Building 322
2800 LYNGBY
Dinamarca

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