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CO-modal journey re-ACcommodation on associated Travel serVices

Objective

Conceptually, the CO-ACTIVE project addresses the general enrichment of the ‘one-stop-shop’ capability as initiated in the IT2Rail project and further completes the scope of functionality by addressing post-sale business transactions, and an underlying payment-settlement solution for comodally retailed products and services. This provides the opportunity to focus specifically on those aspects of comodality whose level of customer-perceived risk discourages the advance purchase of comodal travel entitlements:

· Enhancing the technical facilitation of a one-stop-shop capability, to enable comprehensive choice of offers from modes/operators able to respond to customer mobility queries, especially through the data structuration.

· Research into the different possibilities for managing retailer-TSP settlement in order to simplify/rationalise integration, for retailers, of today’s multiple (mode/operator) settlement system infrastructures which itself represents a constraint for the funnelling of multiple-TSP content to 3rd party retailer outlets; this includes demonstration of a retailer ‘merchant’ model/approach.

· Analysis of potential automation and orchestration (where identified by research) based on the information of previously generated travel entitlements, for the purposes of enabling the processing of cancellations, ticket exchanges and refunds in accordance with TSP business rules and revenue management policies, as well as in accordance with the needs of the customer when Trip Tracker determines that re-accommodation services are required to ensure arrival at final destination.
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Coordinator

THALES SIX GTS FRANCE SAS

Address

Avenue Des Louvresses 4
92230 Gennevilliers

France

Activity type

Private for-profit entities (excluding Higher or Secondary Education Establishments)

EU Contribution

€ 1 561 044,42

Participants (4)

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AMADEUS IT GROUP SA

Spain

EU Contribution

€ 179 663,30

INDRA SISTEMAS SA

Spain

EU Contribution

€ 937 150,38

HACON INGENIEURGESELLSCHAFT MBH

Germany

EU Contribution

€ 701 895,03

NETWORK RAIL INFRASTRUCTURE LIMITED

United Kingdom

EU Contribution

€ 94 728,39

Project information

Grant agreement ID: 730846

Status

Closed project

  • Start date

    1 September 2016

  • End date

    31 May 2019

Funded under:

H2020-EU.3.4.8.4.

  • Overall budget:

    € 4 963 545

  • EU contribution

    € 3 474 481,52

Coordinated by:

THALES SIX GTS FRANCE SAS

France