WP1 “Understanding good practices and challenges in Civil Protection policy and practice” included desk research on the topics of disaster resilience and risk perception and empirical research with different civil protection authorities (CPAs) from case study areas. WP2 “Engaging citizens to expand understandings of risks, vulnerabilities and data collection opportunities” included desk research on approaches and concepts, and empirical research on existing understandings of community resilience while also documenting existing practices undertaken by individual citizens and community groups to capture risk perception. Based on this, existing gaps were identified both in WP1 and 2.
The work done within WP3 “Co-Creation lab & Stakeholder-Integration” included a baseline and needs assessment that has been carried out in the case studies to derive user and system requirements from. A co-creation workshop methodology has been tailored to the specific needs of the project, distributed to the case study partners and rolled out in dedicated workshops/co-creation labs (Lab Phases I+II, two rounds of workshops in each Phase). In addition, dedicated events were organised in order to exchange knowledge and best practices among the case studies. Finally, the user needs and system requirements as initially identified were updated and finalised.
WP4 “Framework Development” developed capacity in CPAs and citizens in the case study areas to collaborate in disaster risk management and to close the RPAG. This meant meetings to discuss ways to engage with citizens and advice on which citizens might be of interest. It gained broad support for the conceptual and methodological collaborative framework across the Consortium and garnered much interest externally in the approach, including with some of the Efus cities. It developed the final version of the Framework, and provided a repository of resources and a methodology for their selection, validation and application. Finally, it developed a range of training materials to support all aspects of the framework development and support for closure of the RPAG.
WP5 “Tool Development” developed the RiskPACC toolkit: (1) The Aeolian AR mobile app enables dissemination of timely bi-directional information (e.g. warnings) and media (e.g. photos, videos) between citizens and CPAs, supporting preparedness against and response to natural and man-made hazard events. (2) HERMES is a social-network-like web-application where different communities of citizens can be created and receive useful emergency information. (3) The VGI Mapping Damage tool enables citizen participation in post-disaster damage mapping. (4) The VGI Thermal Comfort Tracker tool enables CPAs to conduct controlled experiments to understand citizen perceptions of heatwave situations. (5) Public Sonar uses artificial intelligence and natural language processing to analyse big data on social media websites to filter out important and relevant information in the event of risks, crises or incidents.
In WP6 “Impact generation through peer-learning, field testing and knowledge capitalisation”, six external cities and regions were involved in the project, which allowed the peer-learning exchange between the cities of the Efus network and the testing of RiskPACC solutions. In addition, recommendations for different audiences were developed as well as a White Paper and Roadmap.
WP7 “System architecture and technical integration” included the overall architecture of the RiskPACC platform, and the seamless integration of all different platform components in the RiskPACC platform. Eventually, following the activities of WP7, a unique, integrated, digitised environment that hosts technical and conceptual tools, methodological guidelines, guidance, training material and recommendations on how to bridge the RPAG has been developed.
The work carried out within WP8 “Dissemination, Exploitation and Communication” included the development of the visual identity, communication and dissemination materials, organisation of RiskPACC events and communication via social media channels. Project videos were created, and the physical “Risk pack”, including the RiskPACC board game, was developed.