AI IN THE LEAD? WHEN, WHY, AND HOW AI LEADERSHIP WILL (NOT) WORK

Informazioni relative al progetto

AIITL

ID dell’accordo di sovvenzione: 101062186

DOI

10.3030/101062186

Progetto chiuso

Data della firma CE 16 Agosto 2022

Data di avvio 15 Novembre 2022

Data di completamento 14 Novembre 2024

Finanziato da

• Marie Skłodowska-Curie Actions (MSCA)

Costo totale

Nessun dato

Contributo UE

€ 203 464,32

Coordinato da

UNIVERSITEIT MAASTRICHT
Netherlands

Periodic Reporting for period 1 - AIITL (AI IN THE LEAD? WHEN, WHY, AND HOW AI LEADERSHIP WILL (NOT) WORK)

Periodo di rendicontazione: 2022-11-15 al 2024-11-14

Sintesi del contesto e degli obiettivi generali del progetto

Artificial Intelligence (AI) is rapidly changing how organizations operate and how people work. One of the most intriguing and challenging developments is the possibility that AI could not only assist or cooperate with but also lead humans in formal or informal leadership roles. This raises important questions: Under what conditions would people accept AI as a leader? And what are the psychological, social, and organizational effects of such a shift?
The project "AI IN THE LEAD? WHEN, WHY, AND HOW AI LEADERSHIP WILL (NOT) WORK" explored these questions by examining whether, when, and how AI systems can take on leadership functions—such as motivating teams, building relationships, and influencing performance—and under which circumstances this would be helpful or harmful. As AI moves into roles traditionally associated with human judgment and social interaction, understanding its leadership potential is essential for navigating the future of work. Understanding how AI impacts leadership dynamics is essential not only for researchers and businesses, but also for educators, policymakers, and designers of future workplace technologies.
The project focused on three main goals:
1. To study how different AI leadership styles (such as charismatic or relationship-oriented) affect employees’ motivation, satisfaction, and performance.
2. To examine how these effects change based on the type of task and how long people interact with the AI.
3. To identify individual and situational differences—such as trust in AI, worker age, or experience—that shape how people respond to AI-led leadership.
Rooted in psychology, organizational behavior, management, and computer science, the project connects directly to EU strategic priorities under “A Europe Fit for the Digital Age” and “An Economy that Works for People.” It aims to support the ethical, human-centered use of AI in leadership, ensuring future technologies promote trust, fairness, and well-being at work.

Lavoro eseguito dall’inizio del progetto fino alla fine del periodo coperto dalla relazione e principali risultati finora ottenuti

The project explored the potential of AI to act as a leader—motivating, guiding, and supporting human workers. It developed AI chatbots that could display distinct leadership styles, specifically charismatic and relationship-oriented approaches. These AI leaders were tested in a series of experimental studies with over 1,500 participants.
The work focused on two research areas. First, the project studied how people respond to charismatic AI leaders who use inspirational and visionary language. The chatbot was perceived as charismatic, but its effects on motivation and performance were mixed. This shows that being seen as a charismatic leader does not always lead to better outcomes when the leader is not human but an AI.
Second, the project tested relationship-oriented AI leadership, which focuses on empathy, support, and interpersonal care. This style led to more positive emotional reactions in certain settings, especially during simple, short tasks. However, there was little impact on performance, and some people felt they performed worse under AI guidance.
Leadership styles were tested across different tasks (e.g. repetitive, complex, creative) and timeframes (short vs. extended). Individual factors such as trust in AI and prior experience were explored but did not consistently explain reactions to AI leadership.
A major achievement was the creation of ResearchChatAI (available at researchchatai.com) a free online tool that helps researchers and practitioners design and test AI leaders, followers, or teammates (or other types of AI agents). This platform supports future studies and broadens access to studying human-AI interactions in organizational settings. ResearchChatAI has already gained interest from academic institutions across the EU, providing a practical tool for training, experimentation, and future research. It supports scalable, ethics-aware testing of human-AI interactions in leadership and teamwork.

Progressi oltre lo stato dell’arte e potenziale impatto previsto (incluso l’impatto socioeconomico e le implicazioni sociali più ampie del progetto fino ad ora)

This project is one of the first to systematically examine AI in leadership roles—not just as a support tool but as a central actor that influences people’s work and emotions. It demonstrated that AI systems can be designed to enact distinct leadership behaviors once thought to be uniquely human, such as charisma or interpersonal support.
The findings show that people do respond to AI leaders with positive emotions. However, these responses do not always lead to better outcomes. In some cases, AI leadership had no effect or even negative effects on how people viewed their own performance. These results challenge the idea that human leadership behaviors will work the same way when performed by AI and highlight the need for caution when introducing AI into sensitive roles like the leadership of humans. This highlights a key policy and scientific insight: AI is not just a technical tool, but a social actor that must be evaluated in terms of trust, expectations, and workplace culture.
The project also created ResearchChatAI, a free, open-source platform that allows users to create and test AI leaders. This innovation helps researchers explore AI-human interaction more easily and supports transparent, replicable science.
To build on these findings, more real-world testing in long-term work settings is needed. Collaborations with businesses, additional funding for demonstration projects, and alignment with ethical and legal AI standards will be key to ensuring that AI leadership is used in responsible and effective ways.