Description du projet
L’innovation dans la prestation des services publics
Le projet DCitizens, financé par l’UE, s’intéresse à la durabilité et à la résilience dans la prestation des services publics en s’appuyant sur des technologies innovantes et la participation de toutes les parties prenantes impliquées dans l’éducation civique numérique. Des chercheurs proposent des solutions pour regrouper la recherche et l’innovation dans le domaine informatique, des organismes gouvernementaux, des prestataires de services privés et des communautés locales afin de créer un nouveau modèle permettant de gérer les relations entre les citoyens et leurs gouvernements local et fédéral. En soutenant les communautés de la recherche sur l’éducation civique numérique et les décideurs politiques et les législateurs, en formant le personnel et en encourageant des jumelages, DCitizens pose les bases d’une approche de la conception et de la prestation des services publics plus centrée sur les citoyens.
Objectif
While governments act as transactional providers of uniform and static services, the challenges of contemporary society require different models of service design and delivery that are built on long-term engagement, participation, and co-creation with local communities and citizens. Digital Civics posits the use of technology in the provision of relational models of public services by empowering citizens and non-state actors to co-create, take an active role in shaping agendas, making decisions about service provision, and making such provisions sustainable and resilient. DCitizens builds on those principles to achieve 5 main objectives: O1) Enhance ITI research profile and innovation competence in Digital Civics; O2) Provide training to Staff and Early Stage Researchers to build critical mass at the interface of research, local government, and the private/third sectors; O3) Establish a leading pole of excellence in Digital Civics; O4) Strengthen and expand the collaborative network between the Twinning partners; and O5) Establish a Digital Civics Research and Innovation Agenda in line with the SMART Specialization Strategy for Lisbon. We identified four interconnected Strategic Areas in Digital Civics to be strengthened with the Twinning partners’ support that provide solid ground to establish the methodology and action plan to reach these objectives. The Strategic Areas are: 1) Community-based Research Methods, 2) Emerging Technologies, 3) Design Justice, and 4) Civics, Policy, and Economic Models. Based on these areas, the project’s work plan includes a staff-exchange programme, organisation of joint scientific/training events, activities to enhance the profile of young researchers, training of research management staff, and a small citizen-led research project. The consortium includes partners from one widening country (ITI - Portugal), and three leading institutions in the field: IIT (Italy), University of Siegen (Germany), and University of Northumbria (UK).
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HORIZON-CSA - HORIZON Coordination and Support ActionsCoordinateur
1000-043 Lisboa
Portugal