Increasing responsiveness to citizen voice in social services across Europe

Información del proyecto

RESPONSIVE

Identificador del acuerdo de subvención: 101095200

DOI

10.3030/101095200

Proyecto cerrado

Fecha de la firma de la CE 12 Diciembre 2022

Fecha de inicio 1 Marzo 2023

Fecha de finalización 28 Febrero 2026

Financiado con arreglo a

• Culture, creativity and inclusive society

Coste total

€ 3 038 596,00

Aportación de la UE

€ 3 038 596,00

Coordinado por

UNIVERSITAET INNSBRUCK
Austria

CORDIS proporciona enlaces a los documentos públicos y las publicaciones de los proyectos de los programas marco HORIZONTE.

Los enlaces a los documentos y las publicaciones de los proyectos del Séptimo Programa Marco, así como los enlaces a algunos tipos de resultados específicos, como conjuntos de datos y «software», se obtienen dinámicamente de OpenAIRE .

Resultado final

Documents, reports (7)

Research report about citizen experiences of consultative and participatory processes

Research report about first-hand citizen experiences of consultative and participatory processes in social services

Research report on normative, policy, legal and organisational contexts shaping social service responsiveness to citizens

Research report, including analytical diagram (typology) of policy, legal and institutional frameworks for responsiveness and recommendations for policy actors

Research report on mechanisms of responsiveness in social services

Report with analytical model of responsiveness and recommendations for social sector

Research report about citizen-led actions for social sector change

Report on NGO and citizen perspectives about the need and effectiveness of social action to stimulate change in social services, incl. role of technology, innovative practices and recommendations for NGOs, activists and citizens

Recommendations for citizens, policymakers, civil society organizations, social services and practitioners

Recommendations to enhance responsiveness tailored to four key stakeholder groups: citizens using social services, policymakers (EU, national and local), civil society organizations and social services/frontline social sector practitioners

Toolkit on pilot innovations to increase social service responsiveness to citizen voice

Methodological guidance for implementing RESPONSIVE project pilot innovations to enhance social service responsiveness to citizens

Guidance leaflet for citizens taking part in consultative and participatory processes of social service development

Data sets, microdata, etc (1)

Online database of citizen campaigns and actions to improve social services

Interactive online database and map of protests, campaigns, art production, online petitions and other citizen actions to improve social services in the areas of mental health, disability rights, child protection and youth at risk of exclusion

Demonstrators, pilots, prototypes (1)

Self-assessment tool for social services to measure their level of responsiveness

Evidence-based self-assessment tool to measure the level of responsiveness, accountability and transparency in social services

Data Management Plan (1)

Data Management Plan

Publicaciones

Peer reviewed articles (7)

Przejawy responsywności i partycypacji w wybranych polskich instytucjach i organizacjach świadczących usługi społeczne. Badania wstępne

Autores: Izabela Grabowska, Szymon Wójcik
Publicado en: Kwartalnik Pedagogiczny, 2026, ISSN 0023-5938
Editor: University of Warsaw
DOI: 10.31338/2657-6007.KP.2025-2.3

BMC Health Services Research

Autores: Izabela Grabowska; Agnieszka Wołowicz; Agnieszka Naumiuk; Magdalena Kuleta-Hulboj
Publicado en: BMC Health Services Research, Edición Vol. 25, article number 1219, 2025, ISSN 1472-6963
Editor: BioMed Central
DOI: 10.1186/S12913-025-13314-3

Voix, choix et responsivité

Autores: Anna Rurka, Agathe Osinski
Publicado en: Les Cahiers Dynamiques, Edición n° 86, 2026, ISSN 1276-3780
Editor: CAIRN.INFO
DOI: 10.3917/LCD.086.0045

Demokratiske processer og relationer

Autores: Maja Müller, Sarah Westh, Mette Rømer
Publicado en: Forskning i Pædagogers Profession og Uddannelse, Edición 9, 2025, ISSN 2446-2810
Editor: Det Kgl. Bibliotek/Royal Danish Library
DOI: 10.7146/FPPU.V9I2.160999

Resistance to epistemic silencing in social services: user tactics for enhancing responsiveness

Autores: Osinski, Agathe; Rurka, Anna
Publicado en: Critical and Radical Social Work, 2025, ISSN 2049-8608
Editor: Bristol University Press
DOI: 10.1332/20498608Y2025D000000081

La co-construction comme enjeu démocratique : participation et « responsivité » au sein des services sociaux européens

Autores: Anna Rurka, Agathe Osinski
Publicado en: Mouvements, Edición n° 119, 2026, ISSN 1291-6412
Editor: CAIRN.INFO
DOI: 10.3917/MOUV.119.0063

Emotionen und Macht im Kontext von Teilhabeprozessen in der Kinder- und Jugendhilfe

Autores: David Furtschegger, Michael Rasell, Florian Ohnmacht
Publicado en: Soziale Passagen, Edición 17, 2025, ISSN 1867-0180
Editor: Springer Science and Business Media LLC
DOI: 10.1007/S12592-025-00553-8