Increasing responsiveness to citizen voice in social services across Europe

Informazioni relative al progetto

RESPONSIVE

ID dell’accordo di sovvenzione: 101095200

DOI

10.3030/101095200

Progetto chiuso

Data della firma CE 12 Dicembre 2022

Data di avvio 1 Marzo 2023

Data di completamento 28 Febbraio 2026

Finanziato da

• Culture, creativity and inclusive society

Costo totale

€ 3 038 596,00

Contributo UE

€ 3 038 596,00

Coordinato da

UNIVERSITAET INNSBRUCK
Austria

CORDIS fornisce collegamenti ai risultati finali pubblici e alle pubblicazioni dei progetti ORIZZONTE.

I link ai risultati e alle pubblicazioni dei progetti del 7° PQ, così come i link ad alcuni tipi di risultati specifici come dataset e software, sono recuperati dinamicamente da .OpenAIRE .

Risultati finali

Documents, reports (7)

Research report about citizen experiences of consultative and participatory processes

Research report about first-hand citizen experiences of consultative and participatory processes in social services

Research report on normative, policy, legal and organisational contexts shaping social service responsiveness to citizens

Research report, including analytical diagram (typology) of policy, legal and institutional frameworks for responsiveness and recommendations for policy actors

Research report on mechanisms of responsiveness in social services

Report with analytical model of responsiveness and recommendations for social sector

Research report about citizen-led actions for social sector change

Report on NGO and citizen perspectives about the need and effectiveness of social action to stimulate change in social services, incl. role of technology, innovative practices and recommendations for NGOs, activists and citizens

Recommendations for citizens, policymakers, civil society organizations, social services and practitioners

Recommendations to enhance responsiveness tailored to four key stakeholder groups: citizens using social services, policymakers (EU, national and local), civil society organizations and social services/frontline social sector practitioners

Toolkit on pilot innovations to increase social service responsiveness to citizen voice

Methodological guidance for implementing RESPONSIVE project pilot innovations to enhance social service responsiveness to citizens

Guidance leaflet for citizens taking part in consultative and participatory processes of social service development

Data sets, microdata, etc (1)

Online database of citizen campaigns and actions to improve social services

Interactive online database and map of protests, campaigns, art production, online petitions and other citizen actions to improve social services in the areas of mental health, disability rights, child protection and youth at risk of exclusion

Demonstrators, pilots, prototypes (1)

Self-assessment tool for social services to measure their level of responsiveness

Evidence-based self-assessment tool to measure the level of responsiveness, accountability and transparency in social services

Data Management Plan (1)

Data Management Plan

Pubblicazioni

Peer reviewed articles (7)

Przejawy responsywności i partycypacji w wybranych polskich instytucjach i organizacjach świadczących usługi społeczne. Badania wstępne

Autori: Izabela Grabowska, Szymon Wójcik
Pubblicato in: Kwartalnik Pedagogiczny, 2026, ISSN 0023-5938
Editore: University of Warsaw
DOI: 10.31338/2657-6007.KP.2025-2.3

BMC Health Services Research

Autori: Izabela Grabowska; Agnieszka Wołowicz; Agnieszka Naumiuk; Magdalena Kuleta-Hulboj
Pubblicato in: BMC Health Services Research, Numero Vol. 25, article number 1219, 2025, ISSN 1472-6963
Editore: BioMed Central
DOI: 10.1186/S12913-025-13314-3

Voix, choix et responsivité

Autori: Anna Rurka, Agathe Osinski
Pubblicato in: Les Cahiers Dynamiques, Numero n° 86, 2026, ISSN 1276-3780
Editore: CAIRN.INFO
DOI: 10.3917/LCD.086.0045

Demokratiske processer og relationer

Autori: Maja Müller, Sarah Westh, Mette Rømer
Pubblicato in: Forskning i Pædagogers Profession og Uddannelse, Numero 9, 2025, ISSN 2446-2810
Editore: Det Kgl. Bibliotek/Royal Danish Library
DOI: 10.7146/FPPU.V9I2.160999

Resistance to epistemic silencing in social services: user tactics for enhancing responsiveness

Autori: Osinski, Agathe; Rurka, Anna
Pubblicato in: Critical and Radical Social Work, 2025, ISSN 2049-8608
Editore: Bristol University Press
DOI: 10.1332/20498608Y2025D000000081

La co-construction comme enjeu démocratique : participation et « responsivité » au sein des services sociaux européens

Autori: Anna Rurka, Agathe Osinski
Pubblicato in: Mouvements, Numero n° 119, 2026, ISSN 1291-6412
Editore: CAIRN.INFO
DOI: 10.3917/MOUV.119.0063

Emotionen und Macht im Kontext von Teilhabeprozessen in der Kinder- und Jugendhilfe

Autori: David Furtschegger, Michael Rasell, Florian Ohnmacht
Pubblicato in: Soziale Passagen, Numero 17, 2025, ISSN 1867-0180
Editore: Springer Science and Business Media LLC
DOI: 10.1007/S12592-025-00553-8