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CO-DESIGN OF E-COMMERCE LAST-MILE DELIVERY AND RETURN OPTIONS WITH ZERO EMISSIONS

Project description

Sustainable and zero-emission last-mile e-commerce delivery solutions

Last-mile e-commerce delivery is crucial for efficient supply chain management, as it ensures that items are properly packaged and sent directly to the customer. In this context, the EU-funded CodeZERO project aims to develop sustainable, zero-emission last-mile delivery and return e-commerce solutions. It will analyse existing delivery and return options, considering the needs and constraints of all stakeholders involved, and conduct a detailed analysis of various groups of online consumers to understand the features of delivery and return options that make them attractive. The project will create an assessment framework to measure the solutions’ environmental, economic, and social impacts. It will engage with retailers, transport operators, consumers, and local authorities. Additionally, the project will test the solutions in four European cities.

Objective

CodeZERO is a three-year project aiming to co-create sustainable and zero-emission last-mile delivery and return solution for e-commerce that are also attractive to consumers. It is articulated in four phases:
-An ANALYSIS phase which provides (1) an analysis of existing delivery and return options and an understanding of how they are shaped by the needs and constraints of all involved stakeholders; (2) an in-depth intersectional analysis of various groups of on-line consumers to understand what are the features of delivery and return options making them attractive, with the aim to identify mechanisms to incentivize behaviour changes; and (3) develops an assessment framework to measure the impacts in the environmental, economic and social domains of new solutions.
-A DESIGN phase, in which CodeZERO engages in a co-design process involving retailers, transport operators, consumers and local authorities in developing (1) guidelines for retailers to raise awareness among customers; (2) a set of zero-emission and sustainable delivery and return options for retailers and transport operators; and (3) a toolset for local authorities to accelerate the transition towards sustainable solutions in last mile consignments in e-commerce.
-A TEST phase running 4 pilots in 4 different European cities in Italy, Netherlands, Belgium, and Norway to test a set of sustainable solutions identified in the previous phase with the aim to prove their feasibility, to fine-tune their design and to assess their impacts from the perspective of all stakeholders.
-A CONSOLIDATION phase where (1) CodeZERO outcomes are fine-tuned based on the lessons learned from real life applications, (2) requirements for up-scaling of solutions at European level are discussed (3) recommendations are formulated and (4) directions for future research are outlined.
Engagement with consumers and retailers’ associations, industry stakeholders, cities and researchers contributes to shaping its results.

Fields of science (EuroSciVoc)

CORDIS classifies projects with EuroSciVoc, a multilingual taxonomy of fields of science, through a semi-automatic process based on NLP techniques. See: The European Science Vocabulary.
This project's classification has been validated by the project's team.

Keywords

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Programme(s)

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Topic(s)

Calls for proposals are divided into topics. A topic defines a specific subject or area for which applicants can submit proposals. The description of a topic comprises its specific scope and the expected impact of the funded project.

Funding Scheme

Funding scheme (or “Type of Action”) inside a programme with common features. It specifies: the scope of what is funded; the reimbursement rate; specific evaluation criteria to qualify for funding; and the use of simplified forms of costs like lump sums.

HORIZON-RIA - HORIZON Research and Innovation Actions

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Call for proposal

Procedure for inviting applicants to submit project proposals, with the aim of receiving EU funding.

(opens in new window) HORIZON-CL5-2023-D6-01

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Coordinator

TRT TRASPORTI E TERRITORIO SRL
Net EU contribution

Net EU financial contribution. The sum of money that the participant receives, deducted by the EU contribution to its linked third party. It considers the distribution of the EU financial contribution between direct beneficiaries of the project and other types of participants, like third-party participants.

€ 673 625,00
Address
VIA RUTILIA 10/8
20141 Milano
Italy

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SME

The organization defined itself as SME (small and medium-sized enterprise) at the time the Grant Agreement was signed.

Yes
Region
Nord-Ovest Lombardia Milano
Activity type
Private for-profit entities (excluding Higher or Secondary Education Establishments)
Links
Total cost

The total costs incurred by this organisation to participate in the project, including direct and indirect costs. This amount is a subset of the overall project budget.

€ 673 625,00

Participants (14)

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