Descrizione del progetto
Chatbot dotati di intelligenza artificiale per l’acquisto di generi alimentari online
Recentemente i chatbot sono diventati popolari in diversi settori di mercato. Tuttavia, gli acquisti di generi alimentari online devono affrontare sfide legate alla convenienza per i clienti, a causa dell’elevato numero di articoli tipicamente acquistati e della necessità di definire e rivedere le quantità e i pesi dei prodotti. Grocerybot è un innovativo chatbot dotato di intelligenza artificiale (IA) che supporta gli acquisti di generi alimentari online. Il progetto Grocerybot, finanziato dall’UE, svilupperà un piano aziendale per la commercializzazione di Grocerybot negli Stati membri dell’UE, favorendo la crescita della vendita al dettaglio di generi alimentari online in tutta Europa. La Polonia è la prima della lista. Il Centro nazionale per la ricerca e lo sviluppo del Paese sta finanziando lo sviluppo della prima versione commerciale del bot per il mercato polacco.
Obiettivo
This project will develop a business plan for the commercialisation of Grocerybot – a novel Artificial Intelligence (AI) powered chat bot supporting grocery shopping on-line.
In recent months, the market has witnessed an exponential growth in the popularity of chatbots. This has been triggered by the actions taken by technology giants like Microsoft and Facebook who made it possible to release bots in their messengers such as Facebook Messenger. The market is dynamic and includes a number of still non-occupied niche areas where chatbots can solve unmet needs of business and technological nature. One such niche is on-line grocery shopping.
Grocery shopping online continues to lag behind other domains, mainly due to issues with convenience. Typically, customers shopping for groceries on-line are required to fill their carts by clicking the products and defining the quantities. This process (ubiquitous in e-commerce) is very cumbersome in on-line grocery shopping. This is because of large number of items typically purchased and the need to define and review the quantities and weights of the products.
A chatbot powered by AI technologies featuring machine learning, natural language processing and knowledge engineering could solve those problems by offering adequate customer assistance. However, no such technology has been proposed on the market to date.
Loglab has been created to address this niche. We have a strong proof-of-concept of a grocerybot capable of guiding the user throughout the entire shopping journey online - a human-like assistant while shopping in an online grocery. The innovativeness of this concept has already been acknowledged by The National Centre for Research and Development in Poland which granted Loglab EUR 360K to develop the first commercial version of the bot for the Polish market.
As a part of the Phase 1 project, we will develop a roadmap for scaling this innovation across the EU, powering the growth of online grocery retail in Europe.
Campo scientifico
- natural sciencescomputer and information sciencesdata sciencenatural language processing
- natural sciencescomputer and information sciencesknowledge engineering
- social scienceseconomics and businessbusiness and managementcommercee-commerce
- natural sciencescomputer and information sciencesartificial intelligencemachine learning
- natural sciencescomputer and information sciencesartificial intelligencecomputational intelligence
Programma(i)
Argomento(i)
Invito a presentare proposte
Vedi altri progetti per questo bandoBando secondario
H2020-SMEInst-2018-2020-1
Meccanismo di finanziamento
SME-1 - SME instrument phase 1Coordinatore
00871 WARSAW
Polonia
L’organizzazione si è definita una PMI (piccola e media impresa) al momento della firma dell’accordo di sovvenzione.