Project description
Working with migrants to improve their access to public services
Access to key public services is vital to ensuring the social integration of immigrants. This requires the design, development and deployment of tools for improved ICT-enabled services. In this context, the EU-funded MIICT project will develop an adaptive ‘plug-and-play’ integration framework for the incorporation of new ICTs into existing public service infrastructure. The project’s overall goal is to co create ICTs with migrants and refugees to ensure that their needs and those of the public services organisations are identified, analysed and eventually met. By better understanding the experiences of migrants and refugees, the project will explore ways to ease access to services like healthcare, welfare and employment. Once created, the ICTs will be tested in Cyprus and Spain.
Objective
MIICT, is conceived with the goal of designing, developing and deploying tools that address the challenge of migrant integration through the co-creation of improved ICT-enabled services with migrants, public sector services and NGOs (Non-Governmental-Organisations). Previous research has established that issues of integration, dissemination, employment (and unemployment), incapacity support and education rank highly among migrants of varying demographics; including different age groups, genders, education levels and immigration status [1]. Factors such as autonomy, perception, culture and history, as well as institutional constraints shape the dynamics and experiences of migrants [2], and highlight the complexity of the migration process. This complexity is also said to indicate diversity in migration and integration process as a result of the almost infinite combinations of factors that may impact upon migrants' experiences; influenced by the relationships between the economic, social, political and cultural factors that exist across a given juncture [3].
Fields of science
- social sciencessociologygovernancepublic services
- social sciencespolitical sciencespolitical policiescivil societynongovernmental organizations
- social scienceseconomics and businessbusiness and managementemployment
- social sciencessociologysocial issuesunemployment
- social sciencessociologydemographyhuman migrations
Programme(s)
- H2020-EU.3.6. - SOCIETAL CHALLENGES - Europe In A Changing World - Inclusive, Innovative And Reflective Societies Main Programme
- H2020-EU.3.6.1.1. - The mechanisms to promote smart, sustainable and inclusive growth
- H2020-EU.3.6.1.2. - Trusted organisations, practices, services and policies that are necessary to build resilient, inclusive, participatory, open and creative societies in Europe, in particular taking into account migration, integration and demographic change
Call for proposal
H2020-SC6-MIGRATION-2018-2019-2020
See other projects for this callSub call
H2020-SC6-MIGRATION-2018
Funding Scheme
IA - Innovation actionCoordinator
S1 1WB Sheffield
United Kingdom