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Smart methods to improve the performance of financial instruments for SMEs

Project description

Guiding financial instruments to support SMEs

Innovation is a one-way path for SMEs but the financial instruments used do not eliminate investment risk. The EU-funded SmartFi project intends to create a complete guidebook, the ‘Design Option Paper’. Its aim will be to facilitate funding institutions and managing structures to improve the management of financial instruments. The project points to the restriction of investment risks and the creation of customer-friendly financial instruments. It will also identify and meet the needs of SMEs, map the financial procedure, recognise the level of client satisfaction and identify misfunctioning. When complete, the ‘Design Option Paper’ will be used as a guidebook by other institutions involved in planning or performing financial instruments for SMEs.

Objective

The project aims to use the experience, the tools, the capacity and the partners’ knowledge in order to address a common innovation support challenge namely to improve the efficiency and minimize the risk of financial instruments for innovation for SMEs through the integration of designing thinking skills and processes into the design and management of the financial instruments in order to become user friendly. The project will create a full guide that will help funding agencies/innovation agencies and managing authorities to improve the performance using design thinking. The toolbox/guide, entitled “Design Option Paper”, will help innovation agencies/ funding agencies to :
- Minimize investment risks of the financial instruments by developing a method that can be used during the investment decision phase of all the financial products
- Create user-friendly financial instruments by using the tool Financial Instrument Blueprint that will be developed
- Understand what are the needs of their target groups (SMEs) by using “Persona tool”
- Map SMEs journey when participating in a Financial Instrument by using the “Business Journey Tool”
- Identify the level of SMEs satisfaction per type and stage of a financial instrument
- Find the gaps/ issues and improve the process/ structure of the Financial Instruments
- Learn to test the new financial instrument before the full launch in the market by using “Prototyping Methods”

The Peer learning activity will serve to learn from the best and to share good and bad practices regarding the performance of financial instruments.

The realized Design Options Paper will serve as a “guide” or a “handbook” to other organizations that design and/ or implement financial instruments for SMEs.

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Keywords

Programme(s)

Topic(s)

Funding Scheme

CSA - Coordination and support action

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Call for proposal

(opens in new window) H2020-INNOSUP-2018-2020

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Coordinator

BUSINESS AND CULTURAL DEVELOPMENT CENTRE
Net EU contribution
€ 50 000,00
Address
6TH KM HARILAOU THERMIS LEDA MARIA BLOCK HERMES BUILDING
570 01 THERMI THESSALONIKI
Greece
Region
Βόρεια Ελλάδα Κεντρική Μακεδονία Θεσσαλονίκη
Activity type
Other
Links
Total cost
€ 50 000,00

Participants (2)