Work package 1:
• Successful 3 project consortium meetings (Sep 2020, Mar 2021, Sep 2021) & 2 Citizen Hub workshops have been organized (Feb 2021, June 2021). All these meetings have been organized in an online setting due to COVID-19 pandemic.
• Regular monthly Project Management Team web meetings bringing together WP Leaders & Local Pilot Leaders.
• First amendment had been submitted (Partner EHV replaced by RDAM; Partner VRCP involved a Third-Party with in-kind contributions against payment; CoL subcontracting IRI UL.
• D1.1 D3.8 and D3.9 were produced.
Work package 2:
• Inception phase (WP2) for Valencia & Rotterdam:
• Methodologies to map demand, supply side:
– Modelling renovation market (bottom up – pilots' partners & top down – massive characterization);
– Targeting techniques to segment the demand side (buildings, homeowners' profiles);
– Mapping suppliers (discussions within fragmented market – agreements as part of the Advisory Boards);
– Applicable tools & channels (from partners and projects);
– Suitable component solutions (most promising offers that are available on a local level)
– First financing recommendations (current financing landscapes & financing mix opportunities);
• Extensive mapping of pilot experiences, relevant previous and active initiatives, pilot ambitions & needs. Understanding:
– What we have & what we want?
– Strategies & building bricks to set up the Citizen Hubs set up & certain important agreements reached.
– Supply side Advisory Board set up -> focus is on the supply side: collaboration strategies, solution packages.
Work package 3:
• StH customer journey’s framework elaborated & touchpoints of the 5 stops for the two cities defined (D3.1).
• Overall Citizen Hub concept crafted and tailored for the 2 pilots (D3.2);
• Defined the Valencian and Rotterdam business model and financial projections (D3.3)
• Interviews, discussions on the physical & legal design of OSS (level of engagement), OSS cost structure, staffing structure (training), revenue streams (value proposition + market traction & pipeline+ innovation).
• Roles and ways of engagement with different stakeholders involved in the Citizen Hub (supply side) and needed local initiatives (staff training, investment pipelines, local platform functionalities) were defined.
• Services and specific operational aspects for each Citizen Hub (staff training program, data management plan, ethics manual, platform integration, etc) have been designed and delivered (D3.4 3.5 3.7 3.8 3.9)
Work package 4:
• Many discussions on what and how Citizen Hubs will look like for the two pilot cases (based on their needs, existing initiatives – from WP2 mapping). In the beginning 2022, focus on holistic implementation (at a single point) of previously developed citizen Hub models, mapped knowledge and prepared strategies.
• Definition of the action plan, risk assessment and quality assurance of the renovation activities (D4.5) -> To get Citizen Hubs up & running.
• The overall action and quality assurance plans prepared to be be laid out and followed throughout all the stops of the customer journey stops. Covering whole customer journey where the important part is signing the contracts (clear responsibilities over the results quality) and therefore, agreeing on the responsibilities and roles of all the stakeholders involved in the value chain.
• Definition of roles and tasks of different local actors & municipalities.
Work package 5:
• First version of the D5.2 STH Exploitation plan prepared by M18 (not M12 due to the delays in WP2, WP3).
• Laying the groundwork for T5.4: exploitation campaign workshops and discussions on bringing these forwards, to mitigate potential issues related to a possible re-emergence of COVID-19 variants in winter 2022/2023.
Work package 6:
• Elaboration of Save the Homes project identity, set up of the StH website, YouTube channel, StH LinkedIn and Twitter account. The Save the Homes banner was printed.
• Submitted according to the due dates D6.1 D6.2 (first version M6, update M12), D6.3 (website by M3 and newsletters every 6 months), D6.4.
