Descrizione del progetto
Generare risultati migliori grazie alle prassi di gestione
Le prassi di gestione generale sono strettamente legate alla produttività e alle prestazioni di un’azienda, nonché ai vantaggi monetari e non monetari per i lavoratori. Il progetto MANAGING PEOPLE, finanziato dall’UE, studierà gli effetti causali delle prassi di gestione e tenterà di scoprire in che misura le preferenze sociali dei dipendenti influenzino i risultati di tali prassi. Specificamente, il progetto valuterà gli effetti delle prassi di gestione su molteplici risultati, come le vendite e il giro d’affari. Svolgerà un primo esperimento nel contesto di un’impresa, confrontando gli effetti di due sistemi di bonus: nel primo, questi verranno allocati in maniera equa, nel secondo a discrezione del manager. In un altro esperimento, alcuni lavoratori selezionati in maniera casuale in diversi reparti aziendali si incontreranno e discuteranno degli errori nella pianificazione.
Obiettivo
Many management practices incur important consequences for the distribution of resources as well as for workers' monetary and non-monetary benefits. It is therefore likely that employees' social preferences - like reciprocity, fairness concerns - matter for the effectiveness of management practices and play a major role in the productivity of firms. I analyze the causal effects of management practices and study to what extent employees' social preferences shape the returns of the considered management practices. In RCTs, I randomize management practices within firms to identify their effects on multiple outcomes, e.g. sales and turnover. I then collect survey data on employees' social preferences and managers' beliefs to study how social preferences shape the returns of the management practices. PROJECT A: In a bakery chain with a control-oriented culture, I reduce for a randomly selected half of the 150 stores documentation duties that workers perceive as a sign of distrust. I examine the causal impact of employee control on performance and study whether the effects interact with workers' reciprocity. PROJECT B: In a random sample of 234 grocery stores, bonuses are allocated equally among workers. In the remaining stores, managers have full discretion regarding the bonus allocation. I study whether managers' discretion causally affects performance and examine to what extent the effect is associated with employees' fairness perceptions and managers' beliefs about workers' distributional preferences. PROJECT C: In a kitchen manufacturer, 301 workers employed in various units whose task it is to identify kitchen planning errors do not interact and share knowledge. I introduce a new component into the organizational structure: regular meetings in which randomly selected workers from different units discuss planning errors. I study the causal impact of the meetings on performance and trust between workers, and examine whether the effects depend on workers' reciprocity.
Campo scientifico
Parole chiave
Programma(i)
- HORIZON.1.1 - European Research Council (ERC) Main Programme
Argomento(i)
Meccanismo di finanziamento
HORIZON-ERC - HORIZON ERC GrantsIstituzione ospitante
50931 Koln
Germania