The flexible agency; tools supported business re-engineering of the insurance services distribution

Projektinformationen

REGIS

ID Finanzhilfevereinbarung: 22337

Projekt abgeschlossen

Startdatum 1 Mai 1996

Enddatum 31 Juli 1998

Finanziert unter

• Specific research and technological development programme in the field of information technologies, 1994-1998

Gesamtkosten

€ 1 600 000,00

EU-Beitrag

€ 800 000,00

Koordiniert durch

Iama International Management Advisors
Italy

CORDIS bietet Links zu öffentlichen Ergebnissen und Veröffentlichungen von HORIZONT-Projekten.

Links zu Ergebnissen und Veröffentlichungen von RP7-Projekten sowie Links zu einigen Typen spezifischer Ergebnisse wie Datensätzen und Software werden dynamisch von OpenAIRE abgerufen.

Verwertbare Ergebnisse

The flexible agency: tools-supported business re-engineering of insurance services distribution; REGIS

REGIS is a Computerized Customer Management System (CCMS) which has been developed for insurance companies which have agent-based systems. Designed to enable these companies to boost their competitiveness in the face of mounting competition from other methods of insurance marketing, REGIS incorporates artificial applied intelligence to allow users to easily and effectively identify the most appropriate service to offer, tailored to specific customer needs. It has 7 distinct areas of functionality: customer management and needs analysis; technical analysis and personalized offers; agency marketing support; claim notification and management; office automation support; customer care; and agency/company communications. It has been designed to fit into any existing agents-based structure, both in terms of dimension and product building.