Deliverables
Fourth (final) SDIN Conference open to the public and partners network.
1st annual SDIN ConferenceFirst SDIN Conference open to the public and partners network.
Online ToolboxToolbox that will be freely available online, helping to dissemination SDIN results.
3rd annual SDIN ConferenceThird SDIN Conference open to the public and partners network.
2nd annual SDIN ConferenceSecond SDIN Conference open to the public and partners network.
Workshop 2: Complex service systems and value networks.
Workshop 4Workshop 4: Integrative approaches to service design for innovation.
Workshop 3Workshop 3: Intra and Entrepreneurship.
Workshop 1Workshop 1: Designing services for stakeholder participation in value co-creation.
Publications
Author(s):
Josina Vink, Katarina Wetter-Edman, Bo Edvardsson, Bård Tronvoll
Published in:
Service Design Geographies. Proceedings of the ServDes.2016 Conference, Issue May 2016, 2016, Page(s) 390-402
Publisher:
Linköping University Electronic Press, Linköpings universitet
Author(s):
Josina Vink, Katarina Wetter-Edman, Bård Tronvoll, Bo Edvardsson
Published in:
ServSig 2016 Conference Proceedings, Issue June 2016, 2016, Page(s) 40-44, ISBN 978-90-825680-0-4
Publisher:
Maastricht University
Author(s):
Martina Čaić, Gaby Odekerken-Schröder, Dominik Mahr and Stefan Holmlid
Published in:
ICServ2016 - The 4th International Conference of Serviceology, Issue September 6-8, 2016, 2016
Publisher:
Shibaura Institute of Technology
Author(s):
Katarina Wetter-Edman, Josina Vink, Tomas Edman
Published in:
Marketing in the Age of Data: EMAC 2016, Issue May 2016, 2016, Page(s) 224, ISBN 978-82-8247-285-2
Publisher:
European Marketing Academy, BI Norwegian Business School
Author(s):
Josina Vink and Anna-Sophie Oertzen
Published in:
ServDes2018. Service Design Proof of Concept, Proceedings of the ServDes. 2018 Conference, 18-20 June, Milano, Italy, Issue 18-20 June 2018, 2018, Page(s) 471-483, ISBN 978-91-7685-237-8
Publisher:
Linköping University Electronic Press, Linköpings Universitet
Author(s):
Maira Joly, Jorge Grenha Teixeira, Lia Patrício, Daniela Sangiorgi
Published in:
QUIS15 International Reaserch Symposium on Service Excellence in Management, 2018
Publisher:
QUIS15
Author(s):
Maira Joly, Lia Patrício, Jorge Grenha Teixeira, Daniela Sangiorgi
Published in:
Frontiers in Service Conference, 2017
Publisher:
Fordham University, Gabelli School of Business
Author(s):
Maira Joly, Jorge Grenha Teixeira, Lia Patrício, Daniela Sangiorgi
Published in:
ServDes2018-Service Design Proof of Concept, 2018
Publisher:
Politecnico di Milano
Author(s):
Filipe Lima
Published in:
Six Annual Forum on Doctoral Design Research: Noisewise Design Research in face of current challenges to knowledge, 2017
Publisher:
FBAUP, UA
Author(s):
Filipe Lima, Daniela Sangiorgi
Published in:
ServDes2018 - Service Design Proof of Concept, 2018
Publisher:
Politecnico di Milan
Author(s):
Ana Kustrak Korper, Stefan Holmlid, Lia Patrício
Published in:
ServDes. 2018, Proof of Concept, 2018
Publisher:
Politecnico di Milan
Author(s):
Anna-Sophie Oertzen, Josina Vink
Published in:
The 10th SERVSIG Conference: “Opportunities for Services in a Challenging World”, 2018
Publisher:
IÉSEG School of Management
Author(s):
Martina Čaić, Gaby Odekerken-Schröder and Dominik Mahr
Published in:
Proceedings of the QUIS15 International Research Symposium on Service Excellence in Management, Issue June 2017, 2017
Publisher:
University of Porto
Author(s):
Josina Vink, Katerina Wetter-Edman and Vanessa Rodrigues
Published in:
Conference Proceedings of the Design Management Academy, Issue Volume 3, 2017, Page(s) 961 - 977, ISBN 978-1-912294-13-8
Publisher:
Design Management Academy
Author(s):
Vanessa Rodrigues and Stefan Holmlid
Published in:
Experience Design for Multiple Customer Touchpoints, Issue 2016, 2016
Publisher:
Aalto University, Finland
Author(s):
Ana Kustrak Korper, Stefan Holmlid and Lia Patrício
Published in:
Proceedings of the QUIS15 International Research Symposium on Service Excellence in Management, Issue June 2017, 2017, Page(s) 936
Publisher:
University of Porto
Author(s):
Anna-Sophie Oertzen, Birgit Mager, Gaby Odekerken-Schröder
Published in:
Proceedings of the QUIS15 International Research Symposium on Service Excellence in Management, Issue June 2017, 2017
Publisher:
University of Porto
Author(s):
Josina Vink, Bård Tronvoll, Bo Edvardsson, Katarina Wetter-Edman and Manuela Aguirre
Published in:
The 5th Naples Forum on Service, Issue June 2017, 2017, Page(s) 1-15
Publisher:
Naples Forum on Service
Author(s):
Vanessa Rodrigues and Stefan Holmlid
Published in:
Proceedings of the 15th International Research Symposium on Service Excellence in Management, QUIS15, Issue June 2017, 2017
Publisher:
University of Porto
Author(s):
Vanessa Rodrigues and Stefan Holmlid
Published in:
Design for Next 12th European Academy of Design Conference, Issue 2017, 2017
Publisher:
Taylor & Francis
Author(s):
Anna-Sophie Oertzen, Birgit Mager, Gaby Odekerken-Schröder
Published in:
The 5th Naples Forum on Service, Issue June 2017, 2017
Publisher:
Naples Forum on Service
Author(s):
Josina Vink, Bård Tronvoll, Bo Edvardsson, Katarina Wetter-Edman
Published in:
Proceedings of the QUIS15 International Research Symposium on Service Excellence in Management, Issue June 2017, 2017
Publisher:
University of Porto
Author(s):
Vanessa Rodrigues, Stefan Holmlid
Published in:
The Design Journal, Issue 20/sup1, 2017, Page(s) S2247-S2257, ISSN 1460-6925
Publisher:
Ashgate Publishing Ltd.
DOI:
10.1080/14606925.2017.1352741
Author(s):
Anna-Sophie Oertzen, Gaby Odekerken-Schröder, Saara A. Brax, Birgit Mager
Published in:
Journal of Service Management, Issue 29/4, 2018, Page(s) 641-679, ISSN 1757-5818
Publisher:
Emerald Group Publishing Ltd.
DOI:
10.1108/josm-03-2017-0067
Author(s):
Martina Čaić, Gaby Odekerken-Schröder, Dominik Mahr
Published in:
Journal of Service Management, Issue 29/2, 2018, Page(s) 178-205, ISSN 1757-5818
Publisher:
Emerald Group Publishing Ltd.
DOI:
10.1108/josm-07-2017-0179
Author(s):
Josina Vink, Bo edvardsson, Katarina Wetter-Edman, Bard Tronvoll
Published in:
Journal of Service Management, 2018, ISSN 1757-5818
Publisher:
Emerald Group Publishing Ltd.
Author(s):
Mauricio Manhaes, Anna-Sophie Oertzen, Birgit Mager, and Jürgen Tanghe
Published in:
Issue April 2017, 2017
Publisher:
Service Design Network (SDN
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