Project description
An innovative solution helping to ensure customers are rewarded when they buy
Card-linked offers (CLOs) is a technology that connects a special offer to a consumer’s credit or debit card. CLO performance, however, is limited by its ability to obtain card transaction histories. Addressing this, the French SME PayLead has developed a new approach called account-linked offer (ALO®), which collects all transaction data and paves the way for smart loyalty programmes based on precise patterns of spending. The EU-funded PayLead project is carrying out a feasibility study to validate the ALO® solution in terms of its commercial viability and financial and intellectual property rights strategy.
Objective
Credit and debit card transaction histories are a valuable source of information about their owners’ purchase patterns. This information can be used to accurately address promotional offers, called Card Linked Offers (CLO). Today, CLO performance is limited due to the nature of accessible information from credit cards: it is often fragmented and and is not customer-centric as it does not take into account habits / historic of purchase to develop personalized recommandations. It is basic coupon with no intelligence.
PayLead is a French SME founded in 2016 developing a new approach - called Account-Linked Offer (ALO®) - that allows all transaction data to be collected, not only bank card payments. ALO is based on cross-checking transaction data with several external sources making it possible to improve prediction relevance and accuracy. This allows us to create smart loyalty programs based on precise patterns of spend propensity.
The bidding of offers is based on profiling and targeting resulting from customer payment flow analysis at both the bank level and external partners (merchants, third-party solutions).
Profiling is done on the basis of big data principles through machine learning algorithms and non-linear classifiers. The first commercial partnerships have been finalized to allow speed, critical mass of customers, users and partners in order to legitimize the offer in a very competitive market in terms of marketing and loyalty solution.
We have validated our model, developing a profiling and decision-making engine for merchant based on machine learning, and we prepared us for scaling. We have built our tech platform and we are now ready to take off through the consolidation of stakeholders.
We are currently deploying our solution with a major bank (BNP Paribas) and a major insurance group (Groupama). In 2023 we expect the have €23M of revenue and €13M of EBITDA.
This phase I project will support further the development of our go-to-market strategy in Europe
Fields of science (EuroSciVoc)
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Programme(s)
Multi-annual funding programmes that define the EU’s priorities for research and innovation.
Multi-annual funding programmes that define the EU’s priorities for research and innovation.
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H2020-EU.2.3. - INDUSTRIAL LEADERSHIP - Innovation In SMEs
MAIN PROGRAMME
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H2020-EU.3. - PRIORITY 'Societal challenges
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H2020-EU.2.1. - INDUSTRIAL LEADERSHIP - Leadership in enabling and industrial technologies
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Topic(s)
Calls for proposals are divided into topics. A topic defines a specific subject or area for which applicants can submit proposals. The description of a topic comprises its specific scope and the expected impact of the funded project.
Calls for proposals are divided into topics. A topic defines a specific subject or area for which applicants can submit proposals. The description of a topic comprises its specific scope and the expected impact of the funded project.
Funding Scheme
Funding scheme (or “Type of Action”) inside a programme with common features. It specifies: the scope of what is funded; the reimbursement rate; specific evaluation criteria to qualify for funding; and the use of simplified forms of costs like lump sums.
Funding scheme (or “Type of Action”) inside a programme with common features. It specifies: the scope of what is funded; the reimbursement rate; specific evaluation criteria to qualify for funding; and the use of simplified forms of costs like lump sums.
SME-1 - SME instrument phase 1
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Call for proposal
Procedure for inviting applicants to submit project proposals, with the aim of receiving EU funding.
Procedure for inviting applicants to submit project proposals, with the aim of receiving EU funding.
(opens in new window) H2020-EIC-SMEInst-2018-2020
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Net EU financial contribution. The sum of money that the participant receives, deducted by the EU contribution to its linked third party. It considers the distribution of the EU financial contribution between direct beneficiaries of the project and other types of participants, like third-party participants.
33000 BORDEAUX
France
The organization defined itself as SME (small and medium-sized enterprise) at the time the Grant Agreement was signed.
The total costs incurred by this organisation to participate in the project, including direct and indirect costs. This amount is a subset of the overall project budget.