Descripción del proyecto
Un chatbot para ayudar a que los migrantes se integren
La integración de los migrantes y refugiados en sus países de acogida comienza nada más llegar y continúa con el paso del tiempo. A pesar de los esfuerzos realizados y de las mejoras observadas, los retos siguen presentes y gran parte del potencial que los nacionales de terceros países aportan sigue sin utilizarse. En la Unión Europea (UE), los migrantes y refugiados continúan saliendo peor parados que los ciudadanos de la UE en los resultados de empleo, educación e inclusión social. Esto significa que es necesario que la UE ajuste sus estrategias de integración. El proyecto WELCOME, financiado con fondos europeos, aportará agentes multilingües virtuales para ayudar a revertir esta tendencia. Prevé la adopción de chatbots que actúen como asistentes personalizados específicos de migrantes en los contextos de registro, orientación, enseñanza del idioma, educación cívica e inclusión social y societaria.
Objetivo
The objective of WELCOME is to research and develop intelligent technologies for support of the reception and integration of migrants in Europe. Unlike the majority of the projects that address the problem of migrant integration by frontends with “one-for-all” interfaces for information acquisition and services, WELCOME will offer a personalized and psychologically and socially competent solution for both migrants and public administrations. It will develop immersive and intelligent services, in which embodied intelligent multilingual agents will act as dedicated personalized assistants of migrants in contexts of registration, orientation, language teaching, civic education, and social and societal inclusion. The agents will be personalized in the sense that they will dynamically adapt their interaction behavior to the topic, given context and the profile of the interlocutor. To provide “real-life” experience and thus deeper and swifter integration, immersive virtual and augmented reality technologies will be used. For public administrations, decision support technologies that will draw upon visual analytics and semantic reasoning techniques will be developed. To achieve its objective, WELCOME will innovate in the areas of human – multiple service-oriented agent interaction, multilingual spoken language technologies, knowledge processing, immersive personalized education and social inclusion technologies, and decision support strategies. WELCOME’s solution will be validated and its portability to different European contexts demonstrated in three pilot use cases. Both WELCOME as a whole and its individual technologies are expected to have a very significant societal and economic impact. WELCOME counts with a highly competent Consortium of 15 partners: 6 research institutions, 3 ICT companies, and 6 entities related to migrant reception and integration. To increase its impact and dissemination, WELCOME involves the International Migrant Organization as subcontractor.
Ámbito científico
Palabras clave
Programa(s)
- H2020-EU.3.6. - SOCIETAL CHALLENGES - Europe In A Changing World - Inclusive, Innovative And Reflective Societies Main Programme
- H2020-EU.3.6.1.1. - The mechanisms to promote smart, sustainable and inclusive growth
- H2020-EU.3.6.1.2. - Trusted organisations, practices, services and policies that are necessary to build resilient, inclusive, participatory, open and creative societies in Europe, in particular taking into account migration, integration and demographic change
Convocatoria de propuestas
H2020-SC6-MIGRATION-2018-2019-2020
Consulte otros proyectos de esta convocatoriaConvocatoria de subcontratación
H2020-SC6-MIGRATION-2019
Régimen de financiación
IA - Innovation actionCoordinador
08002 Barcelona
España