Descrizione del progetto
Un chatbot per favorire l’integrazione dei migranti
L’integrazione di migranti e rifugiati nei loro paesi ospitanti inizia appena arrivano e prosegue nel tempo. Nonostante gli sforzi compiuti e i miglioramenti osservati, permangono molte difficoltà e rimane inutilizzato molto del potenziale che i cittadini di un paese terzo portano con sé. In tutta Europa, migranti e rifugiati continuano a classificarsi peggio rispetto ai cittadini dell’UE nei risultati relativi a occupazione, istruzione e inclusione sociale, il che significa che l’UE deve fare un passo avanti nelle proprie strategie di integrazione. Il progetto WELCOME, finanziato dall’UE, apporterà agenti multilingue virtuali per favorire un’inversione di tendenza. È prevista l’adozione di chatbot per fungere da assistenti personalizzati dedicati per i migranti, in contesti di registrazione, orientamento, insegnamento della lingua, educazione civica e inclusione sociale.
Obiettivo
The objective of WELCOME is to research and develop intelligent technologies for support of the reception and integration of migrants in Europe. Unlike the majority of the projects that address the problem of migrant integration by frontends with “one-for-all” interfaces for information acquisition and services, WELCOME will offer a personalized and psychologically and socially competent solution for both migrants and public administrations. It will develop immersive and intelligent services, in which embodied intelligent multilingual agents will act as dedicated personalized assistants of migrants in contexts of registration, orientation, language teaching, civic education, and social and societal inclusion. The agents will be personalized in the sense that they will dynamically adapt their interaction behavior to the topic, given context and the profile of the interlocutor. To provide “real-life” experience and thus deeper and swifter integration, immersive virtual and augmented reality technologies will be used. For public administrations, decision support technologies that will draw upon visual analytics and semantic reasoning techniques will be developed. To achieve its objective, WELCOME will innovate in the areas of human – multiple service-oriented agent interaction, multilingual spoken language technologies, knowledge processing, immersive personalized education and social inclusion technologies, and decision support strategies. WELCOME’s solution will be validated and its portability to different European contexts demonstrated in three pilot use cases. Both WELCOME as a whole and its individual technologies are expected to have a very significant societal and economic impact. WELCOME counts with a highly competent Consortium of 15 partners: 6 research institutions, 3 ICT companies, and 6 entities related to migrant reception and integration. To increase its impact and dissemination, WELCOME involves the International Migrant Organization as subcontractor.
Campo scientifico
Parole chiave
Programma(i)
- H2020-EU.3.6. - SOCIETAL CHALLENGES - Europe In A Changing World - Inclusive, Innovative And Reflective Societies Main Programme
- H2020-EU.3.6.1.1. - The mechanisms to promote smart, sustainable and inclusive growth
- H2020-EU.3.6.1.2. - Trusted organisations, practices, services and policies that are necessary to build resilient, inclusive, participatory, open and creative societies in Europe, in particular taking into account migration, integration and demographic change
Argomento(i)
Invito a presentare proposte
H2020-SC6-MIGRATION-2018-2019-2020
Vedi altri progetti per questo bandoBando secondario
H2020-SC6-MIGRATION-2019
Meccanismo di finanziamento
IA - Innovation actionCoordinatore
08002 Barcelona
Spagna