Skip to main content
Ir a la página de inicio de la Comisión Europea (se abrirá en una nueva ventana)
español español
CORDIS - Resultados de investigaciones de la UE
CORDIS

COALA - Cloud-based AI-driven and Language-agnostic Customer Support Assistant

CORDIS proporciona enlaces a los documentos públicos y las publicaciones de los proyectos de los programas marco HORIZONTE.

Los enlaces a los documentos y las publicaciones de los proyectos del Séptimo Programa Marco, así como los enlaces a algunos tipos de resultados específicos, como conjuntos de datos y «software», se obtienen dinámicamente de OpenAIRE .

Resultado final

Website ready (se abrirá en una nueva ventana)

Completely revamp our website, making use cases visible, as well as listing our product features and benefits, integrations, and content about our technology on a regular basis.

Listing our solution on the Freshdesk marketplace (se abrirá en una nueva ventana)

Coala released on Freshdesk marketplace and is visually visible there customers can sign up

Listing our solution on the Zoho Desk marketplace (se abrirá en una nueva ventana)

Coala released on Zoho marketplace and is visually visible there customers can sign up

Release Dashboard where we draft knowledge base articles on behalf of the customer using AI (se abrirá en una nueva ventana)

We will make a Dashboard available to customers that will work as a command center that allows the knowledge management team to review edit and easily update the companys knowledge base and selfservice portal

Enhanced version of Cleverly, supporting 10 new languages (se abrirá en una nueva ventana)

Software is tested and received positive feedback from at least 1 test customer that support its customers in multiple languages on Zendesk platform

Listing our solution on the Salesforce marketplace (se abrirá en una nueva ventana)

Coala released on Salesforce marketplace and is visually visible there customers can sign up

Release of a final version of Cleverly, that auto generates models (se abrirá en una nueva ventana)

Cleverly can learn with the user input so new models are generated periodically in an automated way taking into account the user feedback that has been collected during usageThe final version that generates models is released on help desk platforms where we have integrations by that time on Intercom Salesforce and Freshdesk

Listing our solution on the Intercom marketplace (se abrirá en una nueva ventana)

Coala released on Intercom marketplace and is visually visible there customers can sign up

Buscando datos de OpenAIRE...

Se ha producido un error en la búsqueda de datos de OpenAIRE

No hay resultados disponibles

Mi folleto 0 0