Conversational Systems for Emotional Support and Customer Assistance

Project Information

CRYSTAL

Grant agreement ID: 101182965

DOI

10.3030/101182965

EC signature date 14 October 2024

Start date 1 November 2024

End date 31 October 2028

Funded under

• Marie Skłodowska-Curie Actions (MSCA)

Total cost

No data

EU contribution

€ 717 600,00

Coordinated by

UNIVERSIDAD DEL PAIS VASCO/ EUSKAL HERRIKO UNIBERTSITATEA
Spain

CORDIS provides links to public deliverables and publications of HORIZON projects.

Links to deliverables and publications from FP7 projects, as well as links to some specific result types such as dataset and software, are dynamically retrieved from OpenAIRE .

Publications

Conference proceedings (2)

Prompt-based Language Generation for Complex Conversational Coaching Tasks across Languages

Author(s): Alain Vázquez and M. Inés Torres
Published in: Proceedings of the 26th Annual Meeting of the Special Interest Group on Discourse and Dialogue - SIGDIAL2025, Issue 2025.sigdial-1.48, 2025
Publisher: ACL Anthology

The Association for Computational Linguistics

Author(s): Maria Inés Torres, Yuki Matsuda, Zoraida Callejas, Arantza del Pozo, Luis Fernando D’Haro
Published in: Proceedings of the 15th International Workshop on Spoken Dialogue Systems Technology, Issue 2025.iwsds-1.0, 2025, ISBN 979-8-89176-248-0
Publisher: The Association for Computational Linguistics- ACL Anthology

Peer reviewed articles (1)

Exploring Emotion Expression Recognition in Older Adults Interacting With a Virtual Coach

Author(s): Cristina Palmero, Mikel deVelasco, Mohamed Amine Hmani, Aymen Mtibaa, Leila Ben Letaifa, Pau Buch-Cardona, Raquel Justo, Terry Amorese, Eduardo González-Fraile, Begoña Fernández-Ruanova, Jofre Teno
Published in: IEEE Transactions on Affective Computing, Issue 16, 2025, ISSN 1949-3045
Publisher: Institute of Electrical and Electronics Engineers (IEEE)
DOI: 10.1109/TAFFC.2025.3558141