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Co-creation of service innovation in Europe

Objective

There is growing consensus that public services can be improved through experiments which bring together service providers and their users. This proposal is for H2020-SC6-Co-Creation-2016-217: Applied co-creation to deliver public services. The CoSIE project contributes to democratic dimensions and social inclusion through co-creating public services by engaging diverse citizen groups and stakeholders. Utilizing blended data sources (open data, social media) with innovative deployment of ICT (data-analytics, Living Lab, Community reporting) in nine pilots, the project introduces the culture of experiments that encompasses various stakeholders for co-creating service innovations.
The CoSIE project has two overarching aims: i) advance the active shaping of service priorities by end users and their informal support networks, ii) engage citizens, especially groups often called ‘hard to reach’, in the collaborative design of public services. The aims are divided into six objectives: 1) develop practical resources grounded in asset based knowledge to support new ways for public service actors to re-define operational processes, 2) produce and deliver nine real-life pilots to co-create a set of relational public services with various combinations of public sector, civil society and commercial actors, 3) draw together cross-cutting lessons from pilots and utilise innovative visualisation methods to share and validate new ideas and models of good governance, 4) apply innovative approaches appropriate to local contexts and user groups to gather the necessary user insight to co-create services, 5) ensure sustainability by establishing local trainers for animating dialogue and collating user voice, embedded in community networks, 6) mobilise new knowledge from piloting and validating by creating an accessible, user friendly roadmap to co-creation for service providers and their partners.

The project will be implemented as a joint venture with 24 partners from 10 EU countries.

Call for proposal

H2020-SC6-CO-CREATION-2016-2017

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Sub call

H2020-SC6-CO-CREATION-2017

Coordinator

TURUN AMMATTIKORKEAKOULU OY
Net EU contribution
€ 497 347,50
Address
Joukahaisenkatu 3a
20520 Turku
Finland

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Region
Manner-Suomi Etelä-Suomi Varsinais-Suomi
Activity type
Higher or Secondary Education Establishments
Non-EU contribution
€ 0,00

Participants (24)

THE MANCHESTER METROPOLITAN UNIVERSITY
United Kingdom
Net EU contribution
€ 362 976,25
Address
Oxford Road All Saints Building
M15 6BH Manchester

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Region
North West (England) Greater Manchester Manchester
Activity type
Higher or Secondary Education Establishments
Non-EU contribution
€ 0,00
ALMA MATER STUDIORUM - UNIVERSITA DI BOLOGNA
Italy
Net EU contribution
€ 274 843,75
Address
Via Zamboni 33
40126 Bologna

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Region
Nord-Est Emilia-Romagna Bologna
Activity type
Higher or Secondary Education Establishments
Non-EU contribution
€ 0,00
PANTEIO PANEPISTIMIO KOINONIKON KAIPOLITIKON EPISTIMON
Greece
Net EU contribution
€ 124 000,00
Address
Odos Syngrou 136
176 71 Kallithea Athina

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Region
Νότιος Τομέας Αθηνών Aττική Αττική
Activity type
Higher or Secondary Education Establishments
Non-EU contribution
€ 0,00
UNIWERSYTET WROCLAWSKI
Poland
Net EU contribution
€ 135 132,50
Address
Pl Uniwersytecki 1
50137 Wroclaw

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Activity type
Higher or Secondary Education Establishments
Non-EU contribution
€ 0,00
KARLSTADS UNIVERSITET
Sweden
Net EU contribution
€ 336 482,00
Address
Universitetsgatan 2
651 88 Karlstad

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Region
Norra Sverige Norra Mellansverige Värmlands län
Activity type
Higher or Secondary Education Establishments
Non-EU contribution
€ 0,50
DEBRECENI EGYETEM
Hungary
Net EU contribution
€ 153 750,00
Address
Egyetem Ter 1
4032 Debrecen

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Region
Alföld és Észak Észak-Alföld Hajdú-Bihar
Activity type
Higher or Secondary Education Establishments
Non-EU contribution
€ 0,00
UNIVERSITAT POLITECNICA DE VALENCIA
Spain
Net EU contribution
€ 201 875,00
Address
Camino De Vera Sn Edificio 3a
46022 Valencia

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Region
Este Comunitat Valenciana Valencia/València
Activity type
Higher or Secondary Education Establishments
Non-EU contribution
€ 0,00
Stichting Hogeschool Utrecht
Netherlands
Net EU contribution
€ 350 000,00
Address
Padualaan 99
3584 CH Utrecht

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Region
West-Nederland Utrecht Utrecht
Activity type
Higher or Secondary Education Establishments
Non-EU contribution
€ 0,00
UNIVERSITY OF NEWCASTLE UPON TYNE

Participation ended

United Kingdom
Net EU contribution
€ 46 183,88
Address
Kings Gate
NE1 7RU Newcastle Upon Tyne

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Region
North East (England) Northumberland and Tyne and Wear Tyneside
Activity type
Higher or Secondary Education Establishments
Non-EU contribution
€ 0,00
PEOPLE S VOICE MEDIA LBG
United Kingdom
Net EU contribution
€ 200 946,25
Address
The Fort Offices Artillery Business Park Garrison E Park Hall
SY11 4AD Oswestry

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Region
West Midlands (England) Shropshire and Staffordshire Shropshire CC
Activity type
Other
Non-EU contribution
€ 0,00
TALLINN UNIVERSITY
Estonia
Net EU contribution
€ 198 062,50
Address
Narva Road 25
10120 Tallinn

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Region
Eesti Eesti Põhja-Eesti
Activity type
Higher or Secondary Education Establishments
Non-EU contribution
€ 0,00
AZIENDA UNITA SANITARIA LOCALE DI REGGIO EMILIA
Italy
Net EU contribution
€ 192 667,50
Address
Via Amendola 2
42100 Reggio Emilia

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Region
Nord-Est Emilia-Romagna Reggio nell’Emilia
Activity type
Public bodies (excluding Research Organisations and Secondary or Higher Education Establishments)
Non-EU contribution
€ 0,00
LEPIDA SCPA
Italy
Net EU contribution
€ 189 350,00
Address
Via Della Liberazione 15
40128 Bologna

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Region
Nord-Est Emilia-Romagna Bologna
Activity type
Private for-profit entities (excluding Higher or Secondary Education Establishments)
Non-EU contribution
€ 81 150,00
INTERSERVE INVESTMENTS LIMITED
United Kingdom
Net EU contribution
€ 88 735,50
Address
Interserve House, Ruscombe Park Twyford
RG10 9JU Reading, Berkshire

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Region
South East (England) Berkshire, Buckinghamshire and Oxfordshire Berkshire
Activity type
Private for-profit entities (excluding Higher or Secondary Education Establishments)
Non-EU contribution
€ 38 029,50
FUNDACJA AKTYWNY SENIOR
Poland
Net EU contribution
€ 135 000,00
Non-EU contribution
€ 0,00
FUNDACION DE LA COMUNIDAD VALENCIANA DEL PACTO PARA EL EMPLEO EN LA CIUDAD DE VALENCIA
Spain
Net EU contribution
€ 247 500,00
Address
C/ Daniel Balaciart, 8
46020 Valencia

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Region
Este Comunitat Valenciana Valencia/València
Activity type
Other
Non-EU contribution
€ 0,00
JASZ-NAGYKUN-SZOLNOK MEGYE ESELY SZOCIALIS KOZALAPITVANYA
Hungary
Net EU contribution
€ 173 125,00
Address
Kossuth Lajos Utca 2
H5000 Szolnok

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Region
Alföld és Észak Észak-Alföld Jász-Nagykun-Szolnok
Activity type
Other
Non-EU contribution
€ 0,00
HELPIFIC MTU
Estonia
Net EU contribution
€ 91 631,25
Address
Sopruse Pst 194-22
13423 Tallinn

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Region
Eesti Eesti Põhja-Eesti
Activity type
Other
Non-EU contribution
€ 0,00
VORUMAA OMAVALITSUSTE LIIT
Estonia
Net EU contribution
€ 108 251,25
Non-EU contribution
€ 0,00
SUOMEN KUNTALIITTO RY
Finland
Net EU contribution
€ 206 562,50
Address
Toinen Linja 14
00530 Helsinki

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Region
Manner-Suomi Helsinki-Uusimaa Helsinki-Uusimaa
Activity type
Research Organisations
Non-EU contribution
€ 0,00
JONKOPINGS KOMMUN
Sweden
Net EU contribution
€ 174 375,00
Address
Vastra Storgatan 16
55189 Jonkoping

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Region
Södra Sverige Småland med öarna Jönköpings län
Activity type
Public bodies (excluding Research Organisations and Secondary or Higher Education Establishments)
Non-EU contribution
€ 0,00
GEMEENTE HOUTEN
Netherlands
Net EU contribution
€ 100 000,00
Address
Onderdoor 25
3995 DW Houten

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Region
West-Nederland Utrecht Utrecht
Activity type
Public bodies (excluding Research Organisations and Secondary or Higher Education Establishments)
Non-EU contribution
€ 0,00
GEMEENTE NIEUWEGEIN
Netherlands
Net EU contribution
€ 100 000,00
Address
Stadsplein 1
3431 LZ Nieuwegein

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Region
West-Nederland Utrecht Utrecht
Activity type
Public bodies (excluding Research Organisations and Secondary or Higher Education Establishments)
Non-EU contribution
€ 0,00
UNIVERSITY OF NORTHUMBRIA AT NEWCASTLE
United Kingdom
Net EU contribution
€ 152 743,62
Address
Sutherland Building College Street
NE1 8ST Newcastle Upon Tyne

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Region
North East (England) Northumberland and Tyne and Wear Tyneside
Activity type
Higher or Secondary Education Establishments
Non-EU contribution
€ 0,00