Descrizione del progetto
Un partenariato aperto ed equo per i servizi al cittadino
Stiamo sfrecciando verso un futuro digitalizzato che ci offre numerose opportunità di innovazione, sfruttando tecnologie quali blockchain, realtà virtuale e aumentata, democrazia interattiva, reti sociali geolocalizzate e altro ancora. L’applicazione di queste tecnologie alla co-produzione di servizi pubblici è in aumento, ma le implicazioni a livello sociale ed economico non sono spesso ben comprese. Il progetto CO3, finanziato dall’UE, ha valutato i vantaggi e i rischi associati all’impiego di queste tecnologie rivoluzionarie, congiuntamente a tecniche di ludicizzazione, allo scopo di consentire la co-creazione, la co-produzione e la co-gestione di servizi pubblici, con i cittadini nel ruolo di partner delle amministrazioni pubbliche. Il gruppo di ricerca ha elaborato linee guida e strumenti per i partner delle amministrazioni pubbliche basati sui risultati ottenuti mediante lo svolgimento di diverse prove pilota.
Obiettivo
CO3 aims at assessing the benefits and risks of disruptive technologies, namely: blockchain, augmented reality, geolocated social network, liquid democracy tools and gamification, in the co-creation, co-production and co-management of public services with citizens as PAs partners. Augmented Reality becomes a single shared layer on the urban paysage and part of citizen’s public life, AR enables manipulation of financial objects built on blockchains, information sharing on a map, online deliberations and so constitutes an infrastructure for service co-production by citizens. CO3 pilots the technologies’ ecosystem of in three sites. It evaluates the outcomes of the new interaction model between PA and citizens under a set of metrics in three dimensions : 1) social and cultural: citizen engagement, change in relationship with public servants; 2) economic: value of services produced, effects on workplaces, consumptions and economic sustainability; 3) legal: legal implications for PA including privacy and data protection. CO3 will devise a business plan ensuring long term sustainability for the PAs on the basis of the metrics applied on the pilots’ data. CO3 is a participative and interdisciplinary project, the Consortium involves: University of Torino (IT)(Computer Science, Economics, Sociology and Law), ISMB private research center (IT), Fundación Universitaria Balmes (ES), Institut de Recherche et d’Innovation of Centre Pompidou (FR), and OpenLab Athens (EL), with its Laboratory of the Digital Commons. It also involves three highly innovative SMEs: Brainbot, leaders in the Ethereum Blockchain development(DE), FlexiGuided (DE), the company that created LiquidFeedback, Geomotion (ES) working on augmented reality and location-based technologies. Municipality of Torino (IT) together with the Neighbourhood Houses, Municipality of Athens (EL) via its public company DAEM and the Municipalities of the Plaine Commune in Paris (FR) will be the pilot sites.
Campo scientifico
Not validated
Not validated
- social sciencessociologygovernancepublic services
- natural sciencescomputer and information sciencescomputer securitycryptography
- social sciencespolitical sciencespublic administrationbureaucracy
- social sciencespolitical sciencesgovernment systemsdemocracy
- natural sciencescomputer and information sciencessoftwaresoftware applicationssimulation software
Parole chiave
Programma(i)
- H2020-EU.3.6. - SOCIETAL CHALLENGES - Europe In A Changing World - Inclusive, Innovative And Reflective Societies Main Programme
- H2020-EU.3.6.2.2. - Explore new forms of innovation, with special emphasis on social innovation and creativity and understanding how all forms of innovation are developed, succeed or fail
Argomento(i)
Invito a presentare proposte
H2020-SC6-TRANSFORMATIONS-2018-2019-2020
Vedi altri progetti per questo bandoBando secondario
H2020-SC6-TRANSFORMATIONS-2018
Meccanismo di finanziamento
RIA - Research and Innovation actionCoordinatore
10124 Torino
Italia