Digital and mobile technologies are redefining the retail industry so dramatically/irreversibly/finally/profoundly that they leave merchants with only one question - ‘Are my customers faithful followers or fair-weather fans?’ Large retail corporations waste no time nor capital on rolling out aggressive loyalty schemes. These shopping programs are designed to snatch an ever-increasing market portion to ensure a continued flow of profits. However, these complex and costly solutions are out of reach for most SMEs who are in danger of losing whatever market share they still command.
SME Loyaliser by bluesource is a comprehensive European mobile retail platform that for the first time ever gives SMEs a competitive advantage by reducing customer churn and instead helps them to win, engage and retain customer relationships.
The objectives of this project are to develop and test-drive all of the retailer, shopper and partner-facing components, build a portfolio of key B2B partnerships that will enrich the functionality of the final solution, promote SME Loyaliser and monetize all of its services.