The surgical process is the most complex and costly of all the activities performed in a hospital. Generally speaking, this process starts when patients are transferred from the hospital’s wards to the pre-operative area where they are anaesthetized, while waiting for an available operating room. After surgery, a bed will be found in the Post Anesthesia Care Unit (PACU), commonly called the recovery room, to deal with any immediate postoperative problems. After that, patients are returned to different specialized areas in the hospital. This is done with hundreds of patients every day involving tens of professionals, which includes different nurses, medical doctors, anesthesiologists, surgeons, porters and cleaning team working finely coordinated to deliver good healthcare results and satisfaction for patients and relatives.
Surprisingly, the most complex and expensive process in hospitals is still managed in a rudimentary way by relying on professionals repeatedly phoning each other to look for available people (i.e. porters), information and essential equipment in time demanding situations. Inefficiencies such are errors in scheduling and frequently delays in operating rooms are very common and have a major effect on cancellations, patient flow and resource utilisation. This compromises the performance of hospitals and a good quality of service for patients and families.
This is even more concerning in a time when waiting lists for surgical procedures are raising due to an increase of healthcare demand. MYSPHERA has identified this need, which has no current solution in the market. By leveraging its cutting-edge hospital patient tracking technology, MYSPHERA proposed a unique and pioneering service in this project that will change the delivery of healthcare in hospitals. Automating information, events and tasks will transform hospitals into proactive organisations.
The main goal of this project is to develop and validate a new pioneering intelligent management platform and its applications leveraging the context information provided by hospitals’ IT systems to automate the coordination between professionals through the surgical process. At these moments, the platform and the different applications are almost finished and prepared to be piloted in two hospitals in Spain and Belgium. The project is being so successful, that MYSPHERA has decided to establish itself in the UK and France to attend the emerging market demand for this new service.
