The project succeeded in creating technically superior components at an attractive price level and the company received first commercial orders from card manufacturers. A first banking pilot has been launched in Finland and several banks in Europe and middle east have committed to more pilots. Mass deployment of biometric payment cards based on Zwipe Pay are expected from 2023. The global market expansion plan was developed further including a strengthened partner network.
There is demand from different stakeholders in the Payment Ecosystem to facilitate the adoption of Biometric Payment Cards.
• Regulators: Requiring strong customer authentication (as under Directive (EU) 2015/2366 - Payment Services Directive ("PSD2") in the EU)
• Governments: Focusing on biometric solutions to minimize fraud and identity issues (e.g. healthcare and social benefits), minimize infections and increase peace of mind.
• Payment Schemes: Want to strengthen the growth of Contactless Payments by improving convenience, security and hygiene, as well as introducing industry mandates to ensure infrastructure readiness.
• Retailers: Want consumers to have a hygienic, safe and practical in-store check-out experience.
• Issuer: In addition to differentiation and providing their customers with peace of mind and the latest technology, issuers are seeking to reduce fraud and skimming.
• Consumers: Want a significant uplift in today's contactless payment experience, where a PIN code is frequently required.
Zwipe identified opportunities with the new technology platform to be applied within access control and started developing a dedicated product called Zwipe Access.
The technology developed in the project has the potential for great socio-economic impacts and entails beneficial societal implications for different stakeholders. The technology is not only favourable for cardholders. Across developing markets in Africa, South America and the Indian sub-continent, multi-application smart cards bring identity and payment together, authenticating users to allow effective and accurate distribution of government-based welfare payments. Adding biometric functionality to government distributed payment cards for welfare benefits will help reduce fraud, especially in markets where government official credentials or identity documents are not readily available. Furthermore, leveraging biometrics to push government payments through digital channels can help drive financial inclusion and facilitate access to financial services.
Execution on the global market expansion plan, combined with a comprehensive partnership portfolio, increased demand from consumers and relevant stakeholders, and the cost-, mass production readiness and performance of the technology platform. Zwipe is confident that the products developed during this funded project will be a commercial succeess.