BotsAndUs - First Assistant Robot for Retail, Hospitality, Aiports and Real Estate Buildings

Opis projektu

Improving customer service quality through easy-to-use high-tech innovation

Non-efficient customer service is a major cause of revenue loss in the private sector. Customer dissatisfaction is mainly a result of the businesses’ understaffing, lack of insight and in-store inconsistencies. Aiming to boost customer service quality and sales, the EU-funded BOTSANDUS project is introducing Bo, an innovative easy-to-use tool that combines social sciences, human-centred design and cutting-edge engineering. The Bo robot is able to autonomously approach customers, engage in conversation and react to emotions, with the best human–robot interaction features. The four key business sectors on which the project is focussing are retail, hospitality, airports and real estate.

Dziedzina nauki

• nauki społeczne › ekonomia i biznes › biznes i zarządzanie › handel

Program(-y)

• H2020-EU.3. - PRIORITY 'Societal challenges
• H2020-EU.2.3. - INDUSTRIAL LEADERSHIP - Innovation In SMEs
• H2020-EU.2.1. - INDUSTRIAL LEADERSHIP - Leadership in enabling and industrial technologies

Temat(-y)

• EIC-SMEInst-2018-2020 - SME instrument

Zaproszenie do składania wniosków

H2020-SMEInst-2018-2020-2
Zobacz inne projekty w ramach tego zaproszenia

System finansowania

SME-2 - SME instrument phase 2

Leaflet | Map data © OpenStreetMap contributors, Credit: EC-GISCO, © EuroGeographics for the administrative boundaries

Koordynator

BOTSANDUS LTD

Adres

Appletree Lodge, Kiln Lane
SL8 5JE Bourne End
United Kingdom

Rodzaj działalności

Private for-profit entities (excluding Higher or Secondary Education Establishments)

Wkład UE

€ 1 854 781,25