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One-Stop Shops as Citizens' Hubs to support the decision making process for integrated renovations

Descrizione del progetto

Sportelli unici per i servizi di riqualificazione edilizia

La riqualificazione degli edifici è fondamentale per il raggiungimento degli obiettivi di efficienza energetica. Il progetto Save the Homes, finanziato dall’UE, si propone di aumentare del 5 % il tasso annuale di riqualificazione degli edifici. In questo ambito, il progetto offrirà uno sportello unico ai proprietari di case. Verrà sviluppato il concetto di «OSS Citizen Hub», che offre la possibilità di riqualificare gli uffici. Inoltre, il progetto proporrà una progettazione sociale mediante co-creazione con i proprietari delle case. Organizzerà inoltre il budget e l’acquisto dei kit di riqualificazione, nonché la preparazione dei lavori interessati. Inoltre, il progetto monitorerà le prestazioni per garantire la qualità sostenibile degli edifici e un’esperienza dell’utente positiva. Infine, Save the Homes creerà reti e partenariati solidi con attori locali.

Obiettivo

The overall aim of Sav€ the Homes is to contribute to an increase of an annual renovation rate of > 5% by offering attractive OSS services to homeowners, managed and implemented by municipalities as being trustworthy entities for citizens. This is achieved by the implementation of OSS Citizen Hub concept, offering renovation offices, both as physical hubs and web-based virtual hubs at local level based on the concept of medium-sized cities and to maximize replicability, at national and EU level.

Sav€ the Homes will:
1. Offer a full customers journey in 5 stops:
- Stop 0 Onboarding
- Stop 1 Design: Social design by co-creation with the homeowners
- Stop 2 Elaboration: Organizing the financing, purchasing of renovation kits and the preparations for the construction of the renovation works
- Stop 3 Construction: Realization of proven quality in interaction with homeowners and a peer-to-peer Renovation Community, as part of the Citizen Hub
- Stop 4 In-use: Monitoring of total performances in practice for ensuring sustainable quality of building and user experience
2. Create strong networks and trustworthy partnerships with local actors in the whole chain
3. Create locally developed and organized financing and investment pipelines

The integrated home renovation services will be established within already established OSS networks at the city (City of Rotterdam) and regional (Comunitat Valenciana) level in two EU countries, building upon existing energy targets and networks so far well established at the city levels where it brings a new method and mechanism on how to improve the existing interactions between the relevant organizations and stakeholders. It holistically connects renovation advisory, products and services, finance opportunities and legal advice with a building owner at a single point. By involving relevant EU umbrella organizations, the concept will be further promoted in other member states to come to a harmonized method applicable at EU level.

Invito a presentare proposte

H2020-LC-SC3-2018-2019-2020

Vedi altri progetti per questo bando

Bando secondario

H2020-LC-SC3-EE-2019

Meccanismo di finanziamento

CSA - Coordination and support action

Coordinatore

HUYGEN INGENIEURS & ADVISEURS B.V
Contribution nette de l'UE
€ 221 781,00
Indirizzo
URMONDERBAAN 22
6167RD Geleen
Paesi Bassi

Mostra sulla mappa

PMI

L’organizzazione si è definita una PMI (piccola e media impresa) al momento della firma dell’accordo di sovvenzione.

Regione
Zuid-Nederland Limburg (NL) Zuid-Limburg
Tipo di attività
Private for-profit entities (excluding Higher or Secondary Education Establishments)
Collegamenti
Costo totale
€ 221 781,25

Partecipanti (11)